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Old 12-28-2007, 12:25 PM   #1
Waffleghetti
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Default Unanswered: [SOLVED] Help!

Ok, my cousin got 2 webkinz for christmas, and they were here first ones... She acidentally made 2 seperate accounts for them. I've read that there is a way for her to call and get them put on the same account, but what number do you call? thanks!
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Old 12-28-2007, 08:37 PM   #2
 
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Default Re: Help!

Here is the Ganz number I have
1-866-WEBKINZ (932-5469).

I am pretty sure that once you register a pet it can't be put onto another account. I think that is one of the rules in the customer support section. You can always try to call them and explain the situation. I hope you can get it worked out :0)
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Old 12-28-2007, 10:09 PM   #3
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Default Re: Help!

This is a page under Customer Support that you can look at to see if that'll help-

http://customerservice.webkinz.com/cs/ai.php

Click on "Adopted a Pet on Wrong Account", then "I want my new pet to be on my existing account", and they'll be a form to fill out, which would merge the two accounts together.
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Old 12-28-2007, 11:14 PM   #4
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Default Re: Help!

i hope it works out
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Old 12-29-2007, 12:19 AM   #5
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Default Re: Help!

Both soleii and dogsdigholes are correct
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Old 12-29-2007, 03:29 AM   #6
TootieFrootie
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Default Re: Help!

You don't call a number you can go to Customer Support, Go to Account Problems and then fill out the form to merge two accounts together.
Old 12-29-2007, 11:04 AM   #7
Waffleghetti
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Default Re: Help!

thanks guys!
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