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Old 03-01-2008, 10:23 AM   #1
shelyn72
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Default Unanswered: [SOLVED] Collectible Bracelet

I'm not normally one to complain about things and I think for the most part Ganz is doing what they can to fix the glitches and problems with the site. I did however send them an email last night about the deceptive packaging of the bracelet. The kids have only been on WW since Christmas and have been dying to get into the charm forest, only there are no charms to be found anywhere. Last night they were out with friends and came home with the bracelets and were so excited because they thought they could get into the charm forest. I didn't think they could, but indeed when they showed my the package it says enter the freature code and enter the magical charm forest. They were devestated when they only got the charm holder and couldn't get into the forest. Not very nice on Ganz's part to tell kids on the package that they can enter the forest if they buy it. Now we've got 3 bracelets that are pretty much useless because charms are impossible to find here and I refuse to pay the prices to order online. Here are pictures of the pakaging.
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Old 03-01-2008, 11:12 AM   #2
pablo1105
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Default Re: Collectible Bracelet

That is very deceptive! Not very nice at all. Sorry to hear your daughters were so disappointed.
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Old 03-01-2008, 11:25 AM   #3
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Default Re: Collectible Bracelet

awww im sorry to hear that! tht is very disapointing!
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Old 03-01-2008, 11:44 AM   #4
shelyn72
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Default Re: Collectible Bracelet

Well, I sent off an email voicing my disappointment. It's one thing to buy the cards and other things not knowing what you're going to get with the codes, but the package clearly says the codes will give you access to the charm forest which is not true at all. They need to redesign the packaging for the bracelets because it is not fair to the consumer at all.
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