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Old 10-25-2007, 04:17 PM   #111
live4him423
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RubberDucky693 is on a distinguished road

Default Re: Ahh!!! Omg!! Help!! My Rooms Dissapeared!!

awww its okkk... ive kinda been giving up on webkinz...
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Old 10-25-2007, 04:23 PM   #112
is smitchellicious
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Default Re: Ahh!!! Omg!! Help!! My Rooms Dissapeared!!

There have been several suggestions to contact Ganz and that is the best thing to do. I will mark the thread as solved now.
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Old 10-28-2007, 09:13 PM   #113
live4him423
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Wink Re: [SOLVED] Ahh!!! Omg!! Help!! My Rooms Dissapeared!!

Okay, I just got this thread re-opened and please don't tell me to contact GANZ, they ignored me and the reason this was closed in the 1st place was bcuz everyone said the same thing. Sooo... Heres an update- I have gotten on my WW account they took away all the pets ((Sadly)) and everything is back to normal- except 4 one room. Everytime aI try and go into it- It says error invalid link and then a bunch . of ramdom numbers?Has this happened to you?
~RubberDucky693:easter:
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Old 10-29-2007, 03:10 PM   #114
Boudica
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Post Re: [SOLVED] Ahh!!! Omg!! Help!! My Rooms Dissapeared!!

Glad you got your account back even though it's not completely back to normal.
Old 10-29-2007, 03:40 PM   #115
live4him423
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Default Re: [SOLVED] Ahh!!! Omg!! Help!! My Rooms Dissapeared!!

Thanks.... but I think that is my Halloween room... Trust me- I don't want to lose it!!!
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Old 10-29-2007, 04:09 PM   #116
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Default Re: Ahh!!! Omg!! Help!! My Rooms Dissapeared!!

View Post Originally Posted by RubberDucky693
Yes I know it, but I've already talked to them and they said they can't do anything about it!!
I don't know your age, not asking, but when someone working customer service tells me they can't help me, I find someone above them that can. Staying calm is key, polite a must and not taking no for an answer the most important. You will get no where if you are rude and crazy. I'm sure you're not, but this obviously has you emotional. Ask politely for a supervisor and keep going until you find someone that can help you. If you have to, speak in terms of dollars and cents: " I have $400 worth of webkinz that I now can not access - I need to speak with someone that can help me, perhaps your supervisor? Please give me their name. I need to speak with them. I need an address for your VP of customer service, etc. "
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Old 10-29-2007, 04:51 PM   #117
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Default Re: [SOLVED] Ahh!!! Omg!! Help!! My Rooms Dissapeared!!


That is super crazy-Call webkinz!
I see you have it solved. Good luck!
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