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Old 12-29-2007, 09:43 PM   #1
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Exclamation Unanswered: [SOLVED] Adopting trouble.

When I try to adopt my Koala it goes through everything fine untill it says to enter the letters you see in the image. There is no image! It says if you are an AOL member do this and that but i am not an AOL member, soooo i dont know what to do. I've tried to log out and log back to try it again but the same thing comes up.
Anybody have an idea of what i could do?
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Old 12-29-2007, 09:57 PM   #2
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Default Re: Adopting trouble.

Don't worry I had the same problem while adopting my collie. Luckly after logging out and trying again I was able to see the letters. Just try logging in and out. Good Luck!!

---------- penguinpal93 added 1 Minutes and 50 Seconds later ----------

If that still doesn't work than wait a couple of days and try again. I know that is hard because you want to adopt your new webbie but I really don't know what else to say. Possibly contact ganz
email: support@webkinz.com
phone:1-866-webkinz

Last edited by penguinpal93; 12-29-2007 at 09:57 PM.. Reason: Automerged Doublepost
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Old 12-29-2007, 10:03 PM   #3
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Default Re: Adopting trouble.

Hello! Don't Worry! I have had this same problem. Just be patient. Give it a few minutes. Go play your favorite game and then come back and try again. If it still does not work, log in again. If it still does not work tonight, you can always try tomorrow. It will work though. Just give it time. I hope this helps =]

Plus...add me on Webkinz- Aaliyah

---------- i <3 webkinz! added 1 Minutes and 35 Seconds later ----------

PM me if you need anymore help =]

Last edited by LilyRose; 12-29-2007 at 10:03 PM.. Reason: Automerged Doublepost
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Old 12-29-2007, 10:14 PM   #4
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Default Re: Adopting trouble.

I had the same problem. I just hit the back button and tried again. Sometimes I had to hit back twice. Aggravating but hang in there.
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Old 12-29-2007, 10:16 PM   #5
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Default Re: Adopting trouble.

Webkinz no longer answers to that number.

---------- i <3 webkinz! added 0 Minutes and 31 Seconds later ----------

i mean the 1-866-webkinz number.

Last edited by LilyRose; 12-29-2007 at 10:16 PM.. Reason: Automerged Doublepost
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Old 12-29-2007, 10:18 PM   #6
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Default Re: Adopting trouble.

Ok. Thanks so much everybody!!
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Old 12-30-2007, 01:04 PM   #7
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Default Re: Adopting trouble.

No problem. I saw you add me on Webkinz! =]

PM me if you would be interested in making a trade and we can work it out.
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Old 12-30-2007, 07:47 PM   #8
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Default Re: Adopting trouble.

I had the same problem adopting my Reindeer,I logged out,and then back in again and it worked,since it didn't work for you,maybe you should just wait a little,like 15mins and then try again.
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Old 12-30-2007, 09:11 PM   #9
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Default Re: Adopting trouble.

Are you using internet explorer? If not that is problably the problem.
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Old 12-30-2007, 11:18 PM   #10
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Default Re: Adopting trouble.

we had this happen with several of our new pets so i just clicked the "back" arrow and it usually worked after re-entering the code. sometimes i had to do this more than once. good luck!
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