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11-18-2009 11:33 AM
zingyginger	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Just got a call back from Ganz (that's right, the rep actually called back, shocking! LOL) and the programmers restored the pumpkin carving again. I just logged into my account, placed the pumpkin in my room and this is what popped up: Just look at pictures of the sideways profile pumpkin in the WIKI guide (see link on the first post of this thread) as this is what the pumpkin will look like in most cases (there's some glitchy noses that don't show up on the actual pumpkin-look for the posts in the this thread about which ones work best). Good luck! In case you ever need to reach them, their 800 number is on my siggie and this is the other number they've called me back from: (905) 851-6661.
11-15-2009 10:25 PM
zingyginger	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Originally Posted by ASJBMom I still cannot carve my pumpkin, even with clicking on it repeatedly. I've removed it from the room. placed it back in, tried other rooms... Any other ideas of how to open the candy collection? I just tried on an extra uncarved pumpkin that I have - either it stopped working or it's turned off. Either way, I couldn't carve my extra pumpkin either.
11-15-2009 09:30 PM
ASJBMom	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Originally Posted by zingyginger I just tried it-I put my pumpkin in a room and clicked on the pumpkin. The candies appear and at the bottom where it says "UNLOCK," I clicked on that too. Then I finally got to carve my pumpkin, yay! It looked like this but without the pumpkin picture on the right hand side: I still cannot carve my pumpkin, even with clicking on it repeatedly. I've removed it from the room. placed it back in, tried other rooms... Any other ideas of how to open the candy collection?
11-09-2009 11:11 AM
quellie	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! I selected very ordinary pumpkin features because I didn't know it would be a side view. I would change them now if I could. They hardly looked like I "carved" them. But they are cute anyway.
11-09-2009 02:33 AM
topcat	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! T.G.I.F. Thank god its fixed! I clicked on my carved Punpkin and it disappeared. Now today I see its back in my Halloween room!
11-08-2009 01:07 AM
zingyginger	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Originally Posted by SnowCrystal The 9th mouth (the cute smiley one) turns into the 7th mouth when the pumpkin is turned in the room. I wish they would give everyone a chance to re-carve their pumpkins! I read this, made a mental note about it and somehow lost the mental post-it. I ended up with the same problem! Fortunately, I found a spot where I can turn the pumpkin to face left where the 9th mouth is still smiley (facing right turns it into the 7th mouth).
11-07-2009 11:11 PM
Ginger945	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Originally Posted by Skipper783 I was able to carve my pumpkin (YAY!) but now it's stuck on the floor of the room I carved it in. Anybody else having this problem? If leaving the room and coming back doesn't work.... you can try to take everything out of the room, leave and come back. That should work, usually does for me!!! [QUOTE=Ginger945;17075178][SIZE="3"][FONT="Century Gothic"][COLOR="DarkOrchid"]If leaving the room and coming back doesn't work.... you can try to take everything out of the room, leave and come back. That should work, usually does for me!!! The pumpkin shouldn't be glitched... Originally Posted by Ginger945 If leaving the room and coming back doesn't work.... you can try to take everything out of the room, leave and come back. That should work, usually does for me!!! The pumpkin shouldn't be glitched...
11-07-2009 09:13 PM
aug2168	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Originally Posted by SnowCrystal I have no idea! I wish we could turn them so the face doesn't appear. Some of them are really ugly; they don't even look like jack-o-lanterns; they look like a 2-year old carved them out! They look cute when you design them, but they don't show up that way when the pumpkin is put in the room! On my Asian account, I chose a design with a nose, but my pumpkin showed up without a nose (and the nose doesn't show up when I turn the pumpkin). I wish all of their noses worked properly. I have another account with a pumpkin that has a nose, but then when I turn the pumpkin the way that looks best in the room, then the nose disappears! I wish they would have told us which pumpkin features were glitched!! I am glad that people are able to still carve their pumpkins. Stay away from the nose with the little 2 dots. That nose does not show up on the pumpkin at all. Also the 5th nose disappears on the pumpkin when the pumpkin is turned. The 9th mouth (the cute smiley one) turns into the 7th mouth when the pumpkin is turned in the room. Good luck carving your pumpkins! I wish they would give everyone a chance to re-carve their pumpkins! I had that same glitch with the nose holes.The ones like dots. Not sure if it was in my Asain acct or not?
11-07-2009 08:59 PM
DMTig	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! AWESOME!! This is GREAT News!!! Because the clubhouse was closed for a bit I was behind schedule even though I spent a lot of time trick or treating. With helpful hints from I was able to get all 12 pieces of candy just before the event was over. While I did look at the different jack-o-lantern designs, I was hesitant to commit as it was so final. I didn't realize the Nov. 1 deadline included this as well. So, while I was happy to have my pumpkin.. I was Sad that he couldn't be a jack-o-lantern. Until now, so Thank You, Thank You, Thank You Ganz for giving me another chance!!
11-07-2009 07:52 PM
Webberlily	Re: Uncarved Hallowen Pumpkins Can Now Be Carved! Thanks FIA! When I saw this thread, I went to my uncarved pumpkin. It was sitting so sad on its trophy pedestal. I clicked on it, and the candy screen appeared! and I was able to carve my pumpkin! Good move, Ganz!
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