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Old 07-09-2011, 12:42 PM   #1
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Default Wacky's Log Out Carnival

I just logged out and won the Wacky hot air balloon, however this is the third time I haven't actually received my balloon!
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Old 07-09-2011, 02:57 PM   #2
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Default Re: Wacky's Log Out Carnival

Oh, you know I really do not know what to say, I think you should email Ganz because if this is your third time, and you still haven't received it that's a big problem! I hope Ganz fixes it soon because that's a lot of times that you have tried already!
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Old 07-09-2011, 02:59 PM   #3
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wenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Google

Default Re: Wacky's Log Out Carnival

i would try changing your password, maybe someone hacked into your account and stole your Wacky hot air balloons, but if you have any super valuable items that are still in your dock, then your account probably isnt hacked,

try calling ganz CONTACT GANZ to get your items
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Old 07-09-2011, 03:08 PM   #4
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Smile Re: Wacky's Log Out Carnival

Well, that stinks! I think you should contact them.
I hope they give them to you.
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Old 07-09-2011, 03:24 PM   #5
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Default Re: Wacky's Log Out Carnival

The same thing happened to me yesterday. I was so excited when I got the balloon and very disappointed when it didn't appear on my dock.
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Old 07-09-2011, 03:26 PM   #6
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Default Re: Wacky's Log Out Carnival

The balloons are a newer addition to webkinz and they haven't exactly got all the kinks out. i already tried emailing ganz, and they didn't care (didnt fix my problem) ... but they did say there servers do have glitches and they try to get all them out!
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Old 07-09-2011, 04:51 PM   #7
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Default Re: Wacky's Log Out Carnival

View Post Originally Posted by wenjun
i would try changing your password, maybe someone hacked into your account and stole your Wacky hot air balloons, but if you have any super valuable items that are still in your dock, then your account probably isnt hacked,

try calling ganz CONTACT GANZ to get your items

I don't think anyone would have time to steal it, since I logged out, won it, got so excited and logged back in to see it. I will try emailing them tonight.
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Old 07-09-2011, 10:04 PM   #8
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Default Re: Wacky's Log Out Carnival

I don't know how do help you other than to call ganz because this is a weird problem. Sorry this happened Good luck!
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