Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
I think it would be a great idea for Ganz to set up a Support forum to report any issues people are having and for Ganz to post solutions to problems so others can see it is being worked on or solved. This would save so much time people ringing them over and over about the same problem. Once people can see they are working on the same problem people don't need to chase it up. This would save Ganz a lot of money on free phone calls they have to pay for. This money could be put towards fixing the isses all around the site.
As for the Live Chat idea this would be so useful for us people all around the world who can't call Ganz as it costs too much. Again it would save Ganz money on calls as people in the USA and Canada could also use it.
I'd run the Forum if I knew Ganz would be a part of it so that would not cost them anything either. Not really sure the best way to contact them about it as they never respond to emails and I can't call them from over here.
Maybe if we get lots of support from everyone on WI we may make them listen
For those outside of Canada and US, you can always email.
And this idea already kinda exists, except its out of date for many questions. Webkinz
^That's the customer service page. Answers many questions.
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.