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Old 01-10-2012, 07:55 AM   #1
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Default Round the Clock Support

How about having a techie round the clock--or at least an "on call" techie to resolve technical issues. Seems like a good idea, especially today!!!
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Old 01-10-2012, 11:30 AM   #2
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Default Re: Round the Clock Support

Great Idea... might have only been a few hours for some but we're reaching the end of our day with no access.

That said, a server issue isn't going to be solved until they are available too. Just hope they realise it is different for us, that we'll have missed a whole day. My girls are in bed within a hour or so, and I have about 5 hours to catch up after that. I wonder if I'll even get a chance today.
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Old 01-11-2012, 06:28 PM   #3
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Default Re: Round the Clock Support

I support!
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Old 01-11-2012, 09:43 PM   #4
T9850
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Default Re: Round the Clock Support

I support!
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Old 01-12-2012, 10:37 AM   #5
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Default Re: Round the Clock Support

At least communicate your awareness of problems affecting access.
Even "We're aware, it may be a while" on the other social media you use for other communications.
A Twitter the other night would have been posted here by someone, and saved much hair-pulling and other
anxiety for us "Night Owls" who burn the midnight oil in WW.

Knowledge is strength & good customer service!.



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