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Old 10-18-2007, 07:08 AM   #1
chantal3737
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Default lost items help

I keep loosing items I win or people send me the site logs me out and the poof its gone as I was putting them in rooms so far just to name a few a pack of cards a fridge a bed 2 chairs all mostly won with the tc's help:rdr::gr::lcow:

can no one help me????/

Last edited by chantal3737; 10-18-2007 at 07:08 AM.. Reason: Automerged Doublepost
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Old 10-18-2007, 09:48 AM   #2
Gifted
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Default Re: lost items help

this has happened to me and made me very mad cuz both times it was rare items that i won with the trading cards....science station2 and mideval lamp. i wish i knew how to get them back!!!
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Old 10-19-2007, 07:15 AM   #3
chantal3737
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Default Re: lost items help

ya mine were rare too I have written them soooo many times no answeres
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Old 10-19-2007, 10:30 PM   #4
Pandi
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Default Re: lost items help

Try emailing them again,this time super strong!
There email is:
support@webkinz.com
Old 10-20-2007, 08:00 AM   #5
chantal3737
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Default Re: lost items help

thanks Ill try that not sure I wrote that addie
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Old 10-20-2007, 05:07 PM   #6
Geekdude
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Default Re: lost items help

This has happened many times. Don't e-mail Ganz, it never works. Try calling them at 1-866-web-kinz
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Old 10-20-2007, 05:16 PM   #7
Baby252
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Default Re: lost items help

Yes that happened to me. just log out then back in. If that dosen't work e-mail ganz.
Old 10-22-2007, 08:25 AM   #8
chantal3737
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Default Re: lost items help

i emailed them and they gave me a # to call but had to leave a message no reply yet
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Old 10-22-2007, 07:03 PM   #9
Lovetodance167
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Default Re: lost items help

Yeah, there not very good at respondingg... :[
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Old 10-25-2007, 07:56 AM   #10
chantal3737
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Default Re: lost items help

webkinz called me they replaced all my lost items!!!!
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