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Old 12-23-2009, 02:22 PM   #1
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Default I think its about time!

ok, to some of you this may not be a good idea, but to those of you who do here it is. I say Ganz should make a easy way for us to contact them. i know its kinda silly but i think it would be nice just in case! thats what i think at least!
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Old 12-23-2009, 02:26 PM   #2
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Default Re: I think its about time!

Calling is the easiest it can get, but the problem is there are millions of people calling and only 5 or so employees.
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Old 12-23-2009, 02:26 PM   #3
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Default Re: I think its about time!

That would be nice, but they would get FLOODED

"[this] isn't working!"
"My pet did [this]! HELP!"
"There is this glitch: [glitch here]!"


I am guessing that that is ALL they would get, complaints.
Also, they would get suggestions, too


That is why they have Customer Service and the WI glitch report thing

and you can contact them through phone
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Old 12-23-2009, 04:06 PM   #4
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Default Re: I think its about time!

I have never had to contact Ganz but I am sure they get so many calls. I bet it is hard to keep up and they try there hardest to help everyone. It would be nice to have an easier system... maybe e-mail. Good thought though.

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Old 12-23-2009, 05:20 PM   #5
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Default Re: I think its about time!

Ganz has been pretty good about replying to emails and once my mom had to call and they were pretty nice to her. There are a ton of people who play on WW and if they all had an easier way then Ganz would have to hire more people and the price of Webkinz would go up up up to cover the cost of having to help a ton more people!
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