| 06-10-2008, 11:38 AM || #1 |
Join Date: Apr 2008
| | Ganz/WebkinzWorld should consider West Coast time zone residents better... shame on them!
First, I know someone else posted similar to this, but it was closed and this needs to be brought up to Ganz over and over until they do something about the problem.
GANZ - You are intentionally keeping West Coast resident of the US away from your WebkinzWorld site hourly activities -- and let me be one to tell you that customers who live on the East Coast are not any better than West Coast customers. This is DISCRIMINATION!
How do you expect a 10 year old child to participate in the 4:00pmKT activities when she doesn't get home from school until 3:30pmPST (let me translate that to Kinz Time, it's 6:30pmKT)? If she hurries and has a snack and her parents do not make her do her homework first, she can get online to get your 6:00pmKT activity. Meanwhile, the little girl who lives in North Carolina and gets home at 3:40pm EST/KT has time to eat a snack and do her homework and then log onto WW at 4:45pmKT.
Please don't try to explain how "late" you keep the activities up, because most children's parents nowadays let their children stay up until 9 and 10pm. Your last activity is at 10:00pm and that's still early evening out in Oregon.
While your Webkinz Cares program is nice, perhaps you ought to consider spending some of your profits on your paying customers. Use some of your money to expand your website to accomodate players from many different time zones.
I sure hope you are doing this. Ganz, you're a giant corporation and you need to take care of your customers or eventually they'll stop taking care of you.
| || |