| 08-19-2007, 10:26 AM || #1 |
Join Date: Aug 2007
| | Fix for Webkinz registration problem
We found a fix for a problem that Ganz wasn't aware of: when entering our webkinz registration numbers from a laptop, the website wouldn't process them (no secret numbers would appear).
Apparently, their website reads numerals from the top row of some keyboards differently from numerals entered from the number pad at the right of larger keyboards.
We've emailed this information to Ganz to add to their FAQ.
If your kid is disappointed by a registration problem like this, try moving to a desktop instead of registering from your laptop and the problem might go away.
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