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Old 02-10-2011, 08:49 PM   #1
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Default Change E-Store Game Card Instructions

On my game card for the eStore, under "TO ACTIVATE THIS CARD:", it says to log into WW and activate it there.

Click the image to open in full size.

Well, little did I realize that there is a difference between "Ganz eStore and Webkinz eStore".

I think Ganz should change their instructions so it states to go the the estore.com or WW.

Now we have to go through a lot of trouble to get the points back over to my E-store account.

Thanks!
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Old 02-11-2011, 12:02 PM   #2
Majesty84
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Default Re: Change E-Store Game Card Instructions

I did mine at the estore automatically with no problem. Sorry you had trouble.
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Old 02-11-2011, 03:16 PM   #3
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Default Re: Change E-Store Game Card Instructions

But for people who don't know... I didn't know there was a difference. What was I supposed to do?
There is no way to change it, we even called.. So now we have to spend another $25 for a card.
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Old 02-11-2011, 03:19 PM   #4
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Default Re: Change E-Store Game Card Instructions

Aw, I'm sorry, QQ. They should be more specific.
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Old 02-11-2011, 05:18 PM   #5
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Default Re: Change E-Store Game Card Instructions

I have the card too, but I think it was pretty clear and I understood that the card could be redeemed both in the eStore and in Webkinz World.

On the front of the card, it says: Can also be redeemed at GANZ eStore" at the left bottom.
On the back of the card, at the very top - first sentence states:

"This Webkinz(TM) Game Card ("Card"), Issued by Ganz, may be used only to purchase virtual goods from the Ganz eStore or the Webkinz eStore...."

I would have posted a pic, but my silly digital camera will not focus close enough and I am too lazy to scan it in...

Last edited by TTG; 02-11-2011 at 05:21 PM..
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Old 02-11-2011, 05:20 PM   #6
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Default Re: Change E-Store Game Card Instructions

I dunno.. I followed the instructions as listed.
And I never used the e-store before so I did not know the difference.
They are being quite unreasonable at the moment
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Old 02-11-2011, 05:23 PM   #7
SmilesRContagious
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Default Re: Change E-Store Game Card Instructions

I agree with QQ.

The card gives step by step instructions that put the points on your WW account. I would have followed the instructions too.

THEN I would have found out that I couldn't buy pets!
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Old 02-11-2011, 05:24 PM   #8
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Default Re: Change E-Store Game Card Instructions

Yeah Quack Quack, they could also add a little reminder in the instructions section too but I'm just making sure people know that the card DOES mention that it is redeemable BOTH in the eStore and through WW
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Old 02-11-2011, 10:30 PM   #9
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Default Re: Change E-Store Game Card Instructions

I read that the code works at the Ganz eStore too.
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Old 02-12-2011, 10:01 AM   #10
clair1979
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Default Re: Change E-Store Game Card Instructions

I think it is somewhat clear, and somewhat confusing. Considering that most users are children though, it should be made crystal clear.
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