Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I cant help but wonder if Ganz doesnt use these boards and forums for research. I have an idea that there are Ganz employees lurking and visiting these boards. Still, wouldnt these ideas have more impact if say 1000 people got behind them and posted that they like them.
See this is whats frustrating here. Posts like Ganz called a ripoff with inflammatory titles get hundreds of views and lots of responses and attention.
But a well thought out post for suggestions to make the site better gets buried and lost underneath hundreds of posts that are emotionally reactionary.
Hi, Disvol - Douglas Adams (Hitchhiker's Guide to the Galaxy) once said, "Nothing travels faster than the speed of light with the possible exception of bad news, which obeys its own special laws." It's an unfortunate reality of human nature. So sad.
That certainly doesn't diminish the wonderful value of your post or your ideas. It just means that, unfortunately, you're going to have to work harder to get your ideas noticed because, ironically, you're not complaining about anything. Weird but true.
As for Ganz lurking about the forum, I think it's highly unlikely. For one thing, there are dozens upon dozens of Webkinz-related websites out there in cyberspace - we're just a single dot on that big tapestry. Of course, having occasionally whizzed through some of them, I have to say that I repeatedly prove to myself that I picked the best one to park my keyboard in, but how would Ganz know that. And they're busy enough with internal stuff - they hardly have the time or inclination to pay folks to lurk in cyberspace. And one unfortunate thing about forums everywhere is that it is very time consuming and tedious to find posts that are very specific to the topics you want to discuss or monitor. This forum is no different - on any given day, you can find hundreds of posts about things would not be of any interest to someone just wanting to monitor comments from posters about complaints or suggestions for improvement. It takes me longer than I'd like just to find posts that interest me as a regular Webkinz World member. And then within the threads, it takes time to wade through all the re-quotes and one-liner thank-you's to find stuff I might want to comment or myself or save for future reference. I can't even begin to imagine Ganz wasting time doing that just to see if there is any useful information to be gleaned for their purposes.
That doesn't negate the theory that possibly some of the forum members have cultivated a relationship with some Ganz employees and are passing information along to them as they see fit, and then who knows what happens to it once it gets into their system. I know that the support person that I talk to regularly at Ganz has told me on more than one occasion that she has passed some of my concerns and suggestions on to other team members at staff meetings or just pushed it up the ladder in an effort to reach the right person to make future changes. I'm sure that happens here as well.
But honestly, even if 1,000 people viewed and responded in this thread that they loved your ideas, while it may certainly make for a feel-good kinda day, it is still highly unlikely the ideas would ever reach Ganz - unless you personally email them at email@example.com. And eventually, if you develop your own relationship with support personnel, pass it on to them as well and ask them to forward it for you to the right people. I will definitely do that myself with your ideas as well as those I have had on my own. I often mention things to my support rep that I've read about in the forum and she seems very interested and happy to learn about them.
You might be surprised to learn that the Ganz staff of customer service reps actually know LESS about Webkinz World than we do! Shortly before the Humvee was due to come up in the Curio Shop, there were problems with the system. I don't remember what they were, but whatever it was, was serious enough for me to call and joke to her that I was going to have a serious case of "virtual road rage" if I was unable to get into the Curio Shop in time to buy the Humvee. After laughing, her first response was, "Oh, the Humvee's going to be in the Curio Shop? How do you know that? I've been wanting to get one for forever!" They are not privy to any insider information, nor do they get any extra perks as a result of working for Ganz. And they lose stuff in their accounts just as we do! Small consolation, I know, but I thought you'd be interested in knowing that.
In any case, maybe we should all try and keep this thread (and others like it) alive by bumping it to the top every few days. I certainly think it's a keeper, and I would truly love to see your ideas implemented!
I like most of them but number 7. It's fun trying to get retired things. Plus if it did it once and month it would be possilbe for you to have 12 blue dragster. I know; thats sound great. But after a while it won't be great. You get bored of it.
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