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View Poll Results: Have you or someone in your family called Ganz?
Yes 2245.83%
No 2450.00%
Desty's button!!!! 24.17%
Voters: 48. You may not vote on this poll

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Old 10-17-2009, 08:18 PM   #21
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Default Re: Have You Ever Called Ganz Customer Service Number?

I have never called them. I hope i never have too!
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Old 10-18-2009, 04:54 AM   #22
ebkinz fan
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Default Re: Have You Ever Called Ganz Customer Service Number?

I called them 3 times when I was first starting. The first time was because a ballon got stuck on the floor of my room and I could not move it. I never put anymore in my rooms because I am afraid it might happen again. I also called them to ask if some names were okay to use (I guess I should have checked if other people already had the names on here though.)
I was answered by a real person every time and they seemed nice and helpful to me. I haven't called them in 3 months or so now though.
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Old 10-18-2009, 06:45 AM   #23
hy hello there.
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Default Re: Have You Ever Called Ganz Customer Service Number?

No, and I don't want to, I've always had a small fear of talking to people who work in really famous companies.
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Old 10-18-2009, 08:40 AM   #24
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Default Re: Have You Ever Called Ganz Customer Service Number?

nope never have i don't like talking on the phone i am more of a texter
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Old 10-18-2009, 11:19 AM   #25
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Default Re: Have You Ever Called Ganz Customer Service Number?

My mom has because i had adopted a tiger one time and it didn't log in. Ganz never fixed it. They ripped us off! We are pretty mad
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Old 10-18-2009, 12:19 PM   #26
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Default Re: Have You Ever Called Ganz Customer Service Number?

Nope, I haven't yet.
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Old 10-18-2009, 12:20 PM   #27
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Default Re: Have You Ever Called Ganz Customer Service Number?

Nope. My family doesn't do webkinz, with the exception of me... and I'm too young to call.
tarsky781 is offline Female
Old 10-18-2009, 12:34 PM   #28
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Default Re: Have You Ever Called Ganz Customer Service Number?

View Post Originally Posted by kbugsmom
I tried once when my daughter signed on POTM and wasn't rewarded. But it was a weekend, I figured out how to email them, but they never emailed me back and she was never awarded her potm prize, wow that was in January!
The same thing happened to me!
Except I'm not a mom...xD

I didn't get my rewards so I called but didn't hear what she said the number was so we weren't able to call them back. xP

--Wtl43
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Old 10-18-2009, 12:34 PM   #29
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Default Re: Have You Ever Called Ganz Customer Service Number?

I sent a message via my computer on time. They e-mailed me back with a phone number to call and further explain my problem. The lady I talked to was very helpful and my problem was solved. All other contacts have been via the computer. They have always responded with a follow-up e-mail and fixed the problem. I am sorry some of you have had bad experiences with contacting Ganz.
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Old 10-18-2009, 12:34 PM   #30
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Default Re: Have You Ever Called Ganz Customer Service Number?

Nope.
I'm not good at talking on the phone.
My phone conversations tend to always last less than 5 minutes.
Not long :3
Wingless Dream is offline Female
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