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Old 06-28-2017, 06:57 AM   #1
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Default Ransomware

a child's computer became infected with the ransomware virus two months ago and brought it to me to fix it. it was so cute the 8 year old said her computer was talking to her. cute...

with this ransomware it comes up as soon as you log on to the computer and talks to you and you cant move out of the screen telling you to pay up.

what I did was go to the computer's task manager to shut it down. I don't know what the experts say about removing the virus but task manager helped.

go to task manager, hold ctrl +alt + keys and also press del key. on the screen scroll down to task manager and select that. in task manager her computer showed IE in use but computer was not logged by us to the internet. it showed IE with 2 open.

Highlight IE line and in bottom right hand corner of task manager is a small box to select: shut down task (or something like that). select end task box.

that should get rid of ransomware.

so, I did the above and then re=started computer to see if all okay and it was gone and was able to use computer normally.

hope this helps. if you are stuck on log in and can't do anything except see the ransomware screen than it is to late to find info on how to get rid of this virus


good luck. hope you don't have this experience. I have read that you get it from opening and email attachment or being on a non-secured web site download.
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Old 06-28-2017, 09:52 AM   #2
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Default Re: Ransomware

Wow, I watched a TV show or two & they had an episode that had something similar to this, although if you didn't pay up the outcome was a lot worse. I guess the internet isn't as safe as we once thought it was, it's crazy that it can happen to anyone at any given time.

This is an excellent guide you created!
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Old 06-28-2017, 11:27 AM   #3
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Default Re: Ransomware

Crazy what people do with their time! Glad you figured out how to solve the problem!
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Old 06-28-2017, 12:00 PM   #4
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Default Re: Ransomware

View Post Originally Posted by Queen of Sheba
Crazy what people do with their time! Glad you figured out how to solve the problem!
It's definitely amazing! Some people probably work in the field of fixing computers so they probably knew a thing or two about it, plus Google can always be a helpful hand/friend too.
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