Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
I didn't get loot bag either. Went thru all the proper channels, got an email and a number to call, and a service number. I even got to talk to a REAL person. She said it would be in my dock in 20 minutes that day. No loot bag. I give up. I'll just enjoy the polar bear with his window....Next month I'll wait till later in the month.
My mom called Ganz on the 2nd and on the 4th and lest messages about my not getting myPOTM loot bag. Finally on the 8th she received a call back and I was given 750kc, wish token, 40%coupon, some new food (canape) and a submarine. Also, the woman said that it was a 1 time courtesy and if it shoul happen again, I needed to send a screen shot of the problem. It was very nice of her and I will never adopt a PTOM on the first couple days again.
I would try calling them again maybe you'll get to speak to someone else. Good luck!
Ahh, our fearless leader is so helpful in all regards! I adopted a bunch of Polar Bears while others were still glitching (Dec 3) and I just logged out instead of clicking "Start Playing With My Pet" and that seemed to help. Also, if you get the loot bag that does appear, but is empty with a Kinz Cash Bag of 0 KC, just log out and back in and go back to your room. Do this repeatedly until it becomes a loot bag. The easiest way to confirm that you eventually got something is to check your wish tokens. Good luck to us all in January!
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.