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Old 03-13-2009, 04:18 PM   #111
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Default Re: PoTM Loot Bag Help Guide ..

View Post Originally Posted by mathmom2
That is a possibility. They can see if you ship out items after adopting. If it were me, I'd hold off until hearing from them - I'd rather err on the side of caution as I can be paranoid about things. LOL
Thanks a lot for your reply Mathmom. I have waited to hear from them until today, now it's after 5pm EST and their office is so closed for the weekend. I'll just have to take my chances because I have lot of pending trades and I need to start shipping. You know, it's just not fair that I have to prove something I am entitled to and they are the ones that have malfunctioning software

Anyway, thanks again and have a nice weekend
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Old 03-13-2009, 06:09 PM   #112
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Default Re: PoTM Loot Bag Help Guide ..

I always take a screen shot of the loot bag just in case I need proof that my items were not there.

Yaniella, I wish you luck on Monday!!
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Old 03-13-2009, 06:52 PM   #113
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Default Re: PoTM Loot Bag Help Guide ..

View Post Originally Posted by mathmom2
I always take a screen shot of the loot bag just in case I need proof that my items were not there.

Yaniella, I wish you luck on Monday!!
Thanks Mathmom , I'll probably need it. This is the first time I phoned them since I started Webkinz little less than year ago.

The thing is that not even POTM banner showed on my screen - just a regular Welcome New Adoption. I even checked if I had not adopted Lil'Kinz Yorkie because I did that by mistake earlier in March (I bought 4 Yorkies for $4.99 and one of them happened to be Lil'Kinz), but no - it was regular Yorkie. So no screen shot for me I hope they will be nice to me. I have heard lots of people were not awarded POTM bag after WW latest maintenance.
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Old 03-13-2009, 07:41 PM   #114
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Default Re: PoTM Loot Bag Help Guide ..

View Post Originally Posted by yaniella
Thanks Mathmom , I'll probably need it. This is the first time I phoned them since I started Webkinz little less than year ago.

The thing is that not even POTM banner showed on my screen - just a regular Welcome New Adoption. I even checked if I had not adopted Lil'Kinz Yorkie because I did that by mistake earlier in March (I bought 4 Yorkies for $4.99 and one of them happened to be Lil'Kinz), but no - it was regular Yorkie. So no screen shot for me I hope they will be nice to me. I have heard lots of people were not awarded POTM bag after WW latest maintenance.
I have always found the CSR's helpful and pleasant. Hopefully they'll award you your items hassle free.
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Old 03-23-2009, 07:21 AM   #115
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Default Re: PoTM Loot Bag Help Guide ..

Thank you so much for that great guide. I had that happen to me once after I already knew not to adopt the POTM so soon. I guess I thought it would only be a glitch for a month... Patience is a virtue I didn't learn well.
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Old 03-23-2009, 04:10 PM   #116
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Default Re: PoTM Loot Bag Help Guide ..

Thanks this really helps!
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Old 03-23-2009, 05:43 PM   #117
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Default Re: PoTM Loot Bag Help Guide ..

View Post Originally Posted by mathmom2
I have always found the CSR's helpful and pleasant. Hopefully they'll award you your items hassle free.
Hi MM2,
I just wanted to let you know that my first experience with Ganz CRS was very pleasant and that I received my POTM Loot Bag.

Have a nice week
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Old 03-23-2009, 06:17 PM   #118
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Default Re: PoTM Loot Bag Help Guide ..

View Post Originally Posted by yaniella
Hi MM2,
I just wanted to let you know that my first experience with Ganz CRS was very pleasant and that I received my POTM Loot Bag.

Have a nice week
Awesome!! I was just thinking about pm'ing you to find out what had happened!!!
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Old 03-25-2009, 08:38 PM   #119
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Default Re: PoTM Loot Bag Help Guide ..

i have an idea log out log back in it shud help if it dos not
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Old 03-25-2009, 09:18 PM   #120
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Default Re: PoTM Loot Bag Help Guide ..

View Post Originally Posted by pjfroggie
i have an idea log out log back in it shud help if it dos not
Thank you, pj. That is one of the suggestions on the list. It usually works.
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