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Old 09-28-2008, 04:39 PM   #71
wackywhoplays
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

Fantastic! glad this helped you guys!
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Old 09-30-2008, 09:52 PM   #72
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

So glad this was helpful to you guys!
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Old 10-03-2008, 09:05 AM   #73
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

It's great to get items unstuck
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Old 10-03-2008, 10:48 AM   #74
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

I am really excited to try this! I know stuck items like this aren't a huge deal, but it drives me crazy when I have one. Stuck vehicles in a door way are another thing...
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Old 10-03-2008, 11:56 AM   #75
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

View Post Originally Posted by hconnors
I am really excited to try this! I know stuck items like this aren't a huge deal, but it drives me crazy when I have one. Stuck vehicles in a door way are another thing...
Good, glad you're excited, hconnors! Yes, stuck vehicles are another thing. First try clearing your cache, & if that doesn't work, contact Ganz. Some people do not take a vehicle from room to room for that reason.
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Old 10-03-2008, 11:17 PM   #76
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

I just keep my vehicles in my garage so that I don't have to deal with it. I used this procedure today and got a lamp unstuck that had been driving me crazy for some time now. Thank you!
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Old 10-04-2008, 08:15 AM   #77
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

You're welcome, Hconnors. Glad that this helped!
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Old 10-06-2008, 05:54 PM   #78
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

I got a trophy unstuck again the other day, if only the "please wait..." would stop. LOL!
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Old 10-10-2008, 10:01 AM   #79
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

Thanks for the helpful information.
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Old 10-10-2008, 11:01 AM   #80
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Default Re: How to unstick a stuck item on a table: A guide w/ picts

View Post Originally Posted by momwhoplays
Thanks to Dixie Cup who shared this method of how to unstick a stuck item on a table or pedestal.

I had a stuck item today & thought I would show you w/ picts how to unstick a stuck item.

Here is a picture of a stuck item (the zingo bubble blower is stuck):


Click the image to open in full size.

First, you remove the tabel or pedestal the stuck item is on:

Click the image to open in full size.

Second, you leave the room, and then come back.


Third, you place the table or pedestal back under the stuck item. Then you leave the room again.

Click the image to open in full size.

When you return, there it is! The item is unstuck

Click the image to open in full size.



Items that are stuck on the floor cannot be unstuck this way. You would have to contace Ganz to get an unstuck item on the floor, a stuck pet, or a stuck vehicle unstuck. You may contact Ganz by filling out their stuck item form on the ww website.

Sometimes clearing the cache, rebooting the computer, scanning for viruses, doing a disck clean up/refrag, or just logging out & logging back in helps w/ those problems.

I hope this helps you, & gives you a simple solution to stuck items
View Post Originally Posted by Dixiecup
No that stuff is stuck 'under' the grid somehow. The best thing you can do is contact Ganz and tell them (using that 'I have a stuck item form) what you were doing at the time (more often than not it happens when you have the wretched 'please wait...' and you have been clicking a couple of times. The system looks for these things and can't find the values. Let's say your room is a 10X 10 grid, call it the 'Red Garage room'...the Red Roadster was located in the first row across and the second column down, just like a crossword puzzle. It helps them to locate the address of the missing item. Makes their work a LOT easier and gets your item back a lot faster. If you tell them what you were doing at the time they can also figure out if it was the catalyst that created the disappearance and work to insure that it doesn't happen again.


The games are stuck under the floor...did you have them on the floor in the first place? Or did you have a table under them before? Have you ever had them under a table? If you have and haven't sold that table back to the W-shop, put the table back on top of that game...it may still work. The association is still there or else they wouldn't be stuck. It took us a MONTH to figure out exactly which side table my granddaughter had her Ms. Birdy on before we finally got it unstuck from the floor. In the meantime we could put anything on top of it. Pets could walk through it and when we put the cursor on it, the square shifted to outside the room.
View Post Originally Posted by Dixiecup
If it is the only item in the room, chances are that they will have NO problem locating it. If you just keep the co-ordinates straight by telling them. Is it a 7X7 room or a 10X10 room. Do the Crossword Puzzle thing. You know, 4 across and 2 down in the Red Garage room. That way they have a good idea of how to unstick it. Make sure you tell them what it IS, too.

The whole thing is a grid...The WHOLE map and your rooms, all gridwork. The Grids go up two layers and out 10X10 or 7X7 or 5X5
Look at the map and how it is 'blended' together. You buy the room and they border the edges so that the rooms fit together, seamlessly. That is where the problem lies, though. Inside those Blanks deep blue lines are basically messages to ignore those squares, they are a dead space. Only the program doesn't always remember that, especially when it is jumping from a 5X5 to a 10X10. That is why Ganz needs you to be precise about room size, what you were doing, what is around it (DON'T MOVE anything in that room until you have retrieved your item, ESPECIALLY DO NOT set anything on top of it, like don't put a bureau on top of a disappeared car location.) If you were moving from a tiny to a big room, put that on the 'Stuck room' form.
Here is a picture of the map, you may understand a bit better when you look at it.
Click the image to open in full size.
Just Bumping this guide up a bit. Lots of people still complaining about stuck items and this is a GOOD GANZ-LESS solution that works a lot of the time. Thanks for taking the time to put it together Momwhoplays!
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