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Re: How to unstick a stuck item on a table: A guide w/ picts
Originally Posted by iamsusie2
I have a qeustion.....I tried to fill out the form and send it in for my little cousins account. She has a car stuck in a doorway. I have all her tags, I was with her when we set up the account and I have the password and do all her dailies.
So I sent in the e-form that says I have a car stuck. I used several of her tags and tried to get the form to take it, but it says the account information is invalid. I am sure we put the right information in (i.e. birthday she got a coin, so that is correct).
Any tips on getting that car unstuck? Or filling out the form so that is to works? What am I doing wrong?!
thanks for your question. I would call Ganz. Their number is at the bottom in green, see post #1. I've heard others report that after calling Ganz, it takes only 24 to 48 hours to get the matter resolved.
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