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Well, either I am experiencing a glitch or the service guy is not correct. I have not had the gems Doug has wanted twice and I have never gotten kinzcash. I expected kinzcash because of a post I read, but I just got the prize I was supposed to get.
This is a glitch it happened to me on one of my other accounts, but has stopped now.
I also have gotten kinzcash and then gotten a prize the next day... not seeming to be moved down a level just like I skipped a day. It was early on though when there were some glitches perhaps. I am very nearly out of common gems because I used too many pets at frist for the ice cream! Guess I better start saving them up! Thanks for the info!
It has been brought to my attention from post I have read from so other people interactions with Doug, that there might be a way to stop from being moved down a level. After Doug tells you that you do not have the gems he wants, if you close out the window using the (X) or the Cancel button it appears that Doug does not move you down a level. I can not confirm this myself, but others have reported it working.
This could very very helpful.
You are going to get in big trouble if you continue to type in the red ink. It is reserved for mods, administrators, and other staff... not us. You can X out but that is cheating and not recommended. That is what got some of the problems we are all having with Doug started to begin with. From my experience and many others, you don't always get KC the next day after not having the gems Doug wants. That is only happening for some people so not all the costmer service reps are correct. I don't think the one you spoke with was anyway. JMO
Thanks so much for the info! I thought that might be the case and I too have stopped going to Doug until I get a lot of gems saved up. I wish I had known this feature was coming because I sold most of my duplicate gems to Arte a long time ago.
Also, aren't Doug and Arte still enemies because Doug was such a greedy dog? He certainly is living up to his reputation! The one member who recieved the last prize is very lucky. She must have a crystal ball or just liked saving gems. I hope I get to that level someday, but for now, I will be waiting until I have at least 4 of every gem, which could take years!!!!
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