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Old 11-24-2008, 08:06 PM   #1
Call me Chicky!
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Post Customer Support Guide

I just wanted to give everyone the link to Customer Support Page. For those of you that can't find it.
Webkinz Customer Support

Don't Be Worried:
If your concerned about giving them your Username and code of a pet. Don't worry! GANZ just needs it to know that you are who you say you are. GANZ is trustable, besides they already know all your information.

Mine or Theirs:
If you gave GANZ your parents email address when you joined Webkinz, that is what you give them in Customer Support. If they ask for a first name and birth date, and you gave them your name and birth date when you joined that is what you type in.

And Remember to ALWAYS close that page when you're done.

If you have any questions, please don't hesitate to ask! If you have answers for those questions, I don't mind you telling them!

I hope this helps!
ChickPea
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Old 11-28-2008, 10:52 AM   #2
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Default Re: Customer Support Guide

THANK YOU! Ooops, caps lock...

Anyways--i was wondering this myself. Rep to you!
~pub
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Old 11-29-2008, 10:28 PM   #3
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Default Re: Customer Support Guide

I'm glad it helped! Thanks!
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Old 11-29-2008, 10:30 PM   #4
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Default Re: Customer Support Guide

These are some good reminders.
---> especially the birthdate things as some might think it is a pet's birthday
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Old 11-29-2008, 10:36 PM   #5
Call me Chicky!
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Default Re: Customer Support Guide

Yes, if it's your first time it could be VERY confusing! (Like my first time.)
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Old 12-07-2008, 09:24 PM   #6
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Default Re: Customer Support Guide

I hope this helps you guys!
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