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Old 01-17-2008, 04:16 PM   #1
fuzbaby
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Default Charm Forest

What can I do? I entered our 24th Webkinz Charm and the system didn't recognize the entry. We didn't get any kind of prize or anything and under the 24th Charm there is still a question mark but all the charms show on the tree.

Can anyone give me any advice on this? I have the hardest time trying to get to Customer Support. I only email as I have no idea what the support phone number is or where to find it.

Any help would be much appreciated.

Thanks!
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Old 01-19-2008, 10:44 PM   #2
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Default Re: Charm Forest

Hmmm I know practically nothing about the Charm Forest (I have no charms) but I do know the Ganz phone number!

It is: 1-866-WEBKINZ

I've never called it myself, but apparently you leave a message and they call you back within a few days. Hopefully they can help shed some light on your problem (which is probably related to all the glitches going on in WW right now)

Good luck! I hope everything works out for you!!
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Old 01-19-2008, 10:59 PM   #3
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Default Re: Charm Forest

I have had problems with my charm forest since about October. i contacted them through an e-mail, then they called me. The support person said she could see that I had logged in 4 charms, only credited for 2, but that they still didn't know how to fix it. They said it would be fixed when they figured it out. I emailed them again the other day, they reply they will call in a few days. I feel I have been patient enough. I have other charms to log in, but I am waiting until they resolve this first. Good luck. I know the charms are hard to find, and the prizes are so pretty, I can't wait for mine to be fixed!
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Old 01-21-2008, 04:15 PM   #4
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Default Re: Charm Forest

Are charms good to have because some of my friends ent me shirts from there on webkinz world but I trying to dicide if i want one to
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Old 01-21-2008, 05:49 PM   #5
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Default Re: Charm Forest

The charm forest is fun, you win kinzcash, or food for your pet, or t shirts. Sometimes you get the bad fairy (no prize) or sap glop (again, no prize). When you find the 5 forest charms for each webkinz charm you enter, it unlocks a prize, kinzcash, fairy flooring, fountain, table, chairs, tiara. It is fun! I can't wait for mine to be fixed. I've already found 10 forest charms.
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Old 01-23-2008, 11:09 AM   #6
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Default Re: Charm Forest

I am just starting to get into the charm forest. as someone else said, its fun for me because I win money or ****s or food and since I only have a couple of charms I am not a huge charm hunter.
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