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When I look around at places with shops, some of them fly and some of them flop.
Every shop owner wants to run a successful business so here's the perfect how-to for you to learn how to do it!
I say this as a proud owner of two successful shops.
Just follow these rules and you'll be booming with business in no time:
1. Find an interesting name. Some people like to go with those super long titles that would attract anyone's attention but really all you need to do is find something creative enough. I've seen emporiums and more. Just be inventive.
2. Be professional. The first post will tell the customer how much you care and the effort you'll put in. Don't just write "hi, this is my shop, i'll give you names/graphics so come". Introduce yourself, say why it was a great choice to pick your shop, give a form so you can do exactly what they want.
3. Be nice. People will always come if they know they will be treated with respect. It's just normal etiquette to do so anyways.
4. Get a big vocabulary. Yes, I guess it's not really mandatory but it will spice things up at your shop. whether you're rating something or just commenting on a post, different words will mix it up from the same old, same old.
5. Give them what they asked for. In name shops, if someone wanted a boy duck name, don't add any girl lemur names. For graphic shops, if someone wants an avatar with blue, don't give them a signature with pink. It's just common sense.
6. Give them variety. This mostly applies to name shops but others can go the etra mile by giving more than one option. For the names, give a longish list. And a longish list of good names, not things you would never dream of naming your pet.
7. Be efficient. don't waste time doing an order because the faster it is completed, the happier the customer is. Pretty simple stuff so I won't delve deeper.
8. Have proper grammar and spelling. PLEASE! It's not only healthy (in some sort of way) but it shows you care enough to use the right tense, spell a difficult word right or press the shift key for a capital letter.
9. Visit often. If you only check in once every few days, that will mean you might miss some requests and therefore lengthening the time they must hinder for the product of your work. In other words, it's not good to keep people waiting.
10. Be responsible. If you can't be there to man your shop, get someone else, like an employee, to. It won't be fair to the customers if they didn't know anyone would be there to help them out.
11. Advertise. The best way to get people in your shop is for them to realise that youe shop exists. Some easy ways to get it around is: put it in your siggie, word of mouth and great ratings. You do, however, have to follow the rules for ads like no spamming random people's threads, PMs or VMs.
12. this one isn't really a rule, it's more like a tip. But it's helpful, so use it! VM or PM your customer when their order is done. It's a way to make it easier for them to know so that they don't have to check over and over again or to remind them in case they forgot completely. Adding the link would facilitate it even more because in case they haven't subsrcibed, they wouldn't have to go searching through the long list of thread.
Well, that's all I have for now but if you have some suggestions to making this guide even better, feel free to share! After all, it's for the better ** all shop owners!
Hope this helps,
Last edited by paws11kitty; 06-26-2009 at 10:17 AM..
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