Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
::: [The Glitch Busters] ::: [things to help you solve Webkinz's annoying glitches (: ]
Ah, good old Webkinz. It's so fun to play, but there are always annoying glitches that sometimes stop you from playing. Hopefully this guide will help you solve some of these. If you have a suggestion, let me know! Enjoy!
Things to Do when you Have a Glitch
1. Log out and log back in.
Sometimes it's just a one-time thing with an easy fix.
2. Clear your cache
This is really easy, and solves a lot of problems sometimes. (: Here's a great Wikihow guide on how to do this.
Make sure you have the latest version of adobe, and any updates it needs. If the problem is with Mazin' Hamsters, update your UnityWeb, or untinstall/reinstall it.
4. Check Around
Are there any other people having this problem? Check around WI. Sometimes it's just a mistake on Ganz's part, and get resolved pretty quick.
5. Check you anti-virus software.
For some reason, my software does weird things sometimes. Try turning off your software, and see what happens. [Make sure to turn it back on though, or your computer could attacked by viruses. O_o] Or, if you have a sort of 'web-safe' thing, make sure Webkinz isn't blocked.
6. Contact Ganz
Sometimes it's just the best option. Most people say calling is best versus emailing, because you get a better response.
7. Be patient!
Some things just fix themselves. Read a book. Eat a cookie. Brave the outside world. Just wait it out, you'll survive without Webkinz. xD
Webkinz Won't Load!!!
This is by far one of the most annoying glitches.
Problem #1: Webkinz won't load the newpaper when you first log in.
First of all, is your dock loading? If it is, try opening the 'Things to do' menu and try and visit somewhere, like the arcade or map. Hopefully this will cure it. (:
But if your dock doesn't load [i.e it will just show a green or white screen] that's a bit harder. Try logging out and logging in, and it might solve everything.
Problem #2: A certain place [i.e the arcade, the kinzville academy] won't load!
First of all, try visiting somewhere else and go back to the place you're trying to get into. It might just be a one-time thing. If this doesn't work, log out and log back in.
Next, make sure you have the latest version of Adobe installed, and any updates it needs.
Things are Gone/Stuck
Problem #1: My item is stuck inside/outside a room.
Well you'll be happy to know this is an easy fix. First, make sure you're in 'edit,' mode not 'walk.' If you still can't remove the item, log out and log in.
Most items that are stuck won't be cured by this, so you'll need help from Ganz. Just follow this link. [Webkinz>Customer Support>I have Something Stuck!] Just fill out the form, and Ganz will take care of things. I've done this, and they did it within a day, so don't worry about waiting too long. This works with items stuck inside and outside.
Problem #2: My items are gone!!
First of all, log out & in, and wait for a while. If they don't re-appear, sadly, when an item goes missing, there isn't usually a way to retrieve it.
Originally Posted by Ganz
The only way an item can go missing is if someone knows your username and password (or Secret Code) and has accessed your account. If someone has removed or sold an item, it cannot be reinstated. Please change your password by clicking on the "Login" button on the menu to your left (or go to the Webkinz World homepage and click "Login"). Click "Change my Password." You'll be able to create a new password. Please remember to make it something easy for you to remember but difficult for others to guess.
Remember to change your password, and keep your codes and password safe.
Problem #3: My kinzcash is gone!
If you're like me, sometimes you spend KC without even realizing it. However, the only other way to lose KC is for someone to have hacked your account and spent it. Change your password, and play a few games to make it back.
Problem #1: I can't find any Peek-a-Newz!
Well, sometimes this is a glitch, and sometimes it's not. Be sure to make sure you have pop-ups enabled, or it won't work. On my computer, to turn this off, go to tools, click pop-up-blocker, then click 'disable.' [I don't reccomend going on any other websites while it's off though, unless you trust them. Pop-ups annoy me. ] Those little rascals are hard to find sometimes, so it might be an actual glitch. Check around to see if anyone else is having the problem, chances are, you aren't alone. Meanwhile, read this guide to see how to do it faster.
Problem #2: The Click-to-Win floaties don't show up!
Sometimes click-to-win floaties show up as a little box with a red 'X' in it. I've caught one like this, so it's possible to get the prize, just a little harder. Usually Ganz fixes this in no time.
Helpful Links I have these scattered throughout the post, but here they all are. (:
Re: ::: [The Glitch Busters] ::: [things to help you solve Webkinz's annoying glitches (: ]
Originally Posted by triplet 1
Wow!!! Excellent thread!!! It is the most thorough glitch thread I have seen. Maybe add something about '0 people in the clubhouse' glitch??
Aww, thank you. I'll try my hardest to add something like that, although I don't really know what to do there either. xD Thanks for your input, now if only I could find a way to avoid the clubhouse glitch....
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.