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Old 09-30-2009, 07:59 PM   #1
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Default Wishing Well Triple Well Glitch

I was doing my daily wishing well and got triple well in the center! A first for me. I instantly took a screenshot of the new tag line screen. I saved that to paint and then x'd out of that box. I took a screen shot of the choose your grand prize box, saved it to paint and then I continued. I called my husband over and we were looking through the list, trying to figure out which one neither of us have. I had the choose a grand prize screen up for about 45-60 seconds and then was disconnected. I didnt manage to get a screenshot of the disconnect "notice", I was seeing red and was distracted, lol. I logged back in but I honestly dont know if I was awarded the $1000 KC or not.

I attached my two pictures below. Please excuse the white box on the right hand side. I had my email open beneath but wanted to save the time in the corner.
Attached Images
File Type: jpgwishing wells.jpg (183.1 KB, 27 views)
File Type: jpgwishing wells 2.jpg (183.3 KB, 27 views)
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Old 09-30-2009, 08:02 PM   #2
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Default Re: Wishing Well Triple Well Glitch

You wouldn't have gotten 1000, it would have been a choice of exclusive; you can call them about it but who knows if they'll actually do anything about.
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Old 09-30-2009, 08:05 PM   #3
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Default Re: Wishing Well Triple Well Glitch

I should add that when I was disconnected the little notice box said the "sorry try again later for more webkinz fun". That isnt exactly what it said but...

I will call ganz in the am. Thank you!!
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Old 09-30-2009, 08:13 PM   #4
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Default Re: Wishing Well Triple Well Glitch

Did you get the exclusive?

I am not sure this is a glitch. This is a connection problem.
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Old 09-30-2009, 08:14 PM   #5
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Default Re: Wishing Well Triple Well Glitch

I am so sorry to hear that! Like KeyLargo says, you choose an exclusive item. There's no KC prize. I do wish you the best. Definitely call Ganz and mention the screen shots. That wouldn't hurt!
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Old 09-30-2009, 08:15 PM   #6
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Default Re: Wishing Well Triple Well Glitch

View Post Originally Posted by canonymous
Did you get the exclusive?

I am not sure this is a glitch. This is a connection problem.
I too think it is a connection problem probably.
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Old 09-30-2009, 08:18 PM   #7
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Default Re: Wishing Well Triple Well Glitch

Oops! I looked for a place to put this, and I thought it fit here. I am sorry!!
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Old 09-30-2009, 08:22 PM   #8
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Default Re: Wishing Well Triple Well Glitch

View Post Originally Posted by outinthesun2003
Oops! I looked for a place to put this, and I thought it fit here. I am sorry!!
Well when I read it.....things happened as expected until your connection dropped.

Is that right?
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Old 09-30-2009, 08:30 PM   #9
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Default Re: Wishing Well Triple Well Glitch

View Post Originally Posted by canonymous
Well when I read it.....things happened as expected until your connection dropped.

Is that right?
You are right! I honestly didnt even look at it as a connection issue, just that I couldnt get my prize I apoligize for posting to the wrong place. Thank you for your help!!
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Old 09-30-2009, 11:25 PM   #10
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Default Re: Wishing Well Triple Well Glitch

I am sorry you didn't get your prize. It is a connection problem, but it sounds to me as though Webkinz disconnected you and if you were paging through the prizes that should not have happened. I think it would not hurt to call them, especially since you have a picture to prove that you should have won something.

If this had happened to me I'm afraid I would not classify it as trivial.
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