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Old 03-24-2012, 03:08 PM   #371
KKsMommy
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Default Re: WW & WKN went down "server unavailable"

I wonder if this has anything to do to the change of Webkinz Newz to Ganzworld? I don't know much about servers....

You're in? Guess I'll try -- watch us all overload the servers again now!


I can't believe it -- just as the servers were coming up on Webkinz, I had to try to post 3 times b/c of server issues here!
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Old 03-24-2012, 03:19 PM   #372
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Default Re: WW & WKN went down "server unavailable"

A day without Webkinz...

It's like a tree without a bird....Sad
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Old 03-24-2012, 03:21 PM   #373
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Default Re: WW & WKN went down "server unavailable"

Every account should send an e-mail asking why they don't have the manners to send updates all day.

Click the image to open in full size.webkinzsupport@ganz.com

We have 4 different browsers and several different URLs still unable to get in.



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Last edited by Twizzlerz; 03-24-2012 at 03:52 PM..
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Old 03-24-2012, 03:23 PM   #374
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Default Re: WW & WKN went down "server unavailable"

"Please stand by, you are currently in line to get into Webkinz World!"
Well, that's what I see for hours...
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Old 03-24-2012, 03:24 PM   #375
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Default Re: WW & WKN went down "server unavailable"

Somebody said way up thread that today is unplug day. I saw it on the news too that they are asking everyone to unplug from all electronics and spend time with family and friends.

I remember when webkinz shut down and told everybody to go out and play in the sun for some silly go out and play day. Do you suppose they have unplugged us? If so, I am livid. Well I am livid anyway but that would be the icing on the cake for me. This is not funny Ganz. Not funny at all.
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Old 03-24-2012, 03:29 PM   #376
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Default Re: WW & WKN went down "server unavailable"

When they had that, they did have a screen with the reason.

This would seem to be something else.

Each account should e-mail them that an update would be nice.
Click the image to open in full size.webkinzsupport@ganz.com

Twitter followers would pass it around.



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Last edited by Twizzlerz; 03-24-2012 at 03:52 PM..
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Old 03-24-2012, 03:35 PM   #377
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Default Re: WW & WKN went down "server unavailable"

I cannot remember anything of this magnitude happening with this site; it is outgeous that we have no word at all -ha-not even please wait lol!!!

Also, so nice to know that no matter which browser you use, none work. So tired of hearing "well, you should use this other browser, or this one, or this one...yadda yaddaadda!
Not to mention, "Did you clear your cache?"

Gee, have you tried this browser? Or this one? Or maybe this one?

Gee, maybe we should all just clean our caches!!!

Last edited by ttoddster; 03-24-2012 at 03:33 PM..
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Old 03-24-2012, 03:38 PM   #378
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Default Re: WW & WKN went down "server unavailable"

Yeah nothing like this has ever happened for this long. Too bad Ganz is not going to give us anything so the "line" is waiting just cuz we have to.

But now this is up on the front page. Yet Ganz still will not give us updates. I miss the prizes on WKN. I've already missed a few days and now today as well. AND I have a free weekend to decorate rooms and I can't do that either.

Last edited by chocluver223; 03-24-2012 at 03:38 PM..
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Old 03-24-2012, 03:40 PM   #379
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Default Re: WW & WKN went down "server unavailable"

View Post Originally Posted by GrammaK99

That is what I have come to expect from Ganz.....nothing is Ever their fault.....they Never bother to update us.....but...the estore has new items that were not there this morning.....you can see the priority...pretty sad....

GK~
The eStore is on a totally separate server system, probably an entirely different provider altogether. That's why the eStore still works while WW, WKN and GPC do not. Clearly the server system / server provider that the eStore uses is far more reliable and stable for obvious money-making reasons.

View Post Originally Posted by surprise
Somebody said way up thread that today is unplug day. I saw it on the news too that they are asking everyone to unplug from all electronics and spend time with family and friends.

I remember when webkinz shut down and told everybody to go out and play in the sun for some silly go out and play day. Do you suppose they have unplugged us? If so, I am livid. Well I am livid anyway but that would be the icing on the cake for me. This is not funny Ganz. Not funny at all.
Nope, this is not what is happening. This is a server hardware and/or server provider problem.

I really, really hope this isn't another one of those hardware problems where Ganz is waiting for someone from Verizon to drive a replacement part to Ganz HQ. The last time that happened, it took the better part of a day for that precious equipment to arrive and who knows to what extent anyone is working on the weekend ?? But at least they took the time to make a constructive tweet about it unlike this time.

In one word ~ unacceptable.
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Old 03-24-2012, 03:44 PM   #380
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Default Re: WW & WKN went down "server unavailable"

Well, yesterday there was a problem with Verizon in my neck of the woods.....finally was fixed around 6 P.M.....got on line and all went smoothly, even in the early hours while i was trying to do mirror mirror and the like.
Imagine my surprise when today Webkinz was not working!
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