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Old 10-15-2011, 12:28 PM   #11
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Default Re: WW and Mozilla FF

It's happening to me too. I can't play any of the newer games in the arcade.
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Old 10-15-2011, 01:08 PM   #12
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Default Re: WW and Mozilla FF

It seems as though that the big problem here is that there is not one single browser that actually works completely for WW.

At this point I find IE is what works best...except I cannot do Mazin' Hamsters with IE...Firefox is just soooooo slow...and I know that it has nothing to do with my computer because the ONLY program that runs this way in FF is Webkinz...and I have to admit, I have stopped calling Ganz about the because I am tired of hearing it has to be my computer...I am not alone in my issues...it is widespread...and it only occurs with Webkinz...so I just wish Ganz could get it together and update their servers or whatever is needed in order to make Webkinz run properly...
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Old 10-15-2011, 07:09 PM   #13
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Default Re: WW and Mozilla FF

ugh I thought FF was the one to use too although today I decided to try IE and I can't get into Adventure park...I refuse to use Chrome for WW...I'm running out of options!
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Old 10-15-2011, 11:19 PM   #14
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Default Re: WW and Mozilla FF

View Post Originally Posted by FroggyDoodle
It seems as though that the big problem here is that there is not one single browser that actually works completely for WW.

At this point I find IE is what works best...except I cannot do Mazin' Hamsters with IE...Firefox is just soooooo slow...and I know that it has nothing to do with my computer because the ONLY program that runs this way in FF is Webkinz...and I have to admit, I have stopped calling Ganz about the because I am tired of hearing it has to be my computer...I am not alone in my issues...it is widespread...and it only occurs with Webkinz...so I just wish Ganz could get it together and update their servers or whatever is needed in order to make Webkinz run properly...

This is my problem, too, FroggyDoodle - no one browser is perfect anymore. Camino WAS until the latest Flash update. I am super frustrated.
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Old 10-15-2011, 11:25 PM   #15
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Default Re: WW and Mozilla FF

Agree. Until latest maintainence, Camino and FF both worked for me on my Mac - Camino noticeably faster to load and play. Now, Camino won't load at all, and FF is exCEEDINGLY slow. Unbearably, if it were to continue that way.

Truly, I sometimes wonder if they're hoping everyone will just quit playing.
Or, as I've said before, they're putting their best tech people on Tailtowns.
:-/

Safari hasn't worked for a long while now.
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Old 10-15-2011, 11:27 PM   #16
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Default Re: WW and Mozilla FF

View Post Originally Posted by vanberk
Agree. Until latest maintainence, Camino and FF both worked for me on my Mac - Camino noticeably faster to load and play. Now, Camino won't load at all, and FF is exCEEDINGLY slow. Unbearably, if it were to continue that way.

Truly, I sometimes wonder if they're hoping everyone will just quit playing.
Or, as I've said before, they're putting their best tech people on Tailtowns.
:-/

Safari hasn't worked for a long while now.
I am glad it is not just me, Vanberk, for awhile there, I thought it was. I hope these problems are fixed. I might call on Monday.
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Old 10-16-2011, 12:53 PM   #17
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Default Re: WW and Mozilla FF

It could be your Flash or your version of Firefox. You should try installing the latest Flash and/or the latest version of Firefox.
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Old 10-17-2011, 03:37 AM   #18
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Default Re: WW and Mozilla FF

View Post Originally Posted by RMMimii
I just called them about problems with loading and they told me to update my flash to the newest '11. something something' so I did that but its not helping and right now I'm on hold...
So I finally got to speak with someone again but it was late and she said all the tech people were gone.....we established that I had done all the clear cache, etc....and she finally told me to try 2 separate things....though they recommend FF which I had been using I should try IE if it would work for me AND....to log on using the customer service 'crescent' at the bottom of the regular intro screen with all the happy webkinz...that brings up another screen that has (among other things) a log in button at the top which I should use......she said that she would pass my problem on to tech and someone would call me back on Monday.

I tried using the alternate logon for awhile on Friday and Saturday and it only worked sporadically but with a side benefit (??) that you don't have any ads when you are logged in???.....not good when you are looking for the bonus spree ad or if we were having a promo like 'Hop'.....sadly this alternate did not work consistently either......in any browser.....and I tried FF, IE and Chrome.

All in all very frustrating and will post more when I hopefuly hear back from them later today.
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Old 10-17-2011, 08:02 PM   #19
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Default Re: WW and Mozilla FF

View Post Originally Posted by pikachukick900
It could be your Flash or your version of Firefox. You should try installing the latest Flash and/or the latest version of Firefox.
But the recent incredible slowness (and not always even working after 10 minutes of green screen) happened after the last maintenance. The SAME version of FF and Flash worked fine before maintenance.
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Old 10-17-2011, 08:04 PM   #20
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Default Re: WW and Mozilla FF

View Post Originally Posted by FroggyDoodle
I was under the impression that FF was the browser of choice by Ganz for us to play in WW? For the past 2 days, since maintenance, I have been unable to really 'play' using FF! My Adventureland will not load, rooms will not load and everything is soooooo slow, even dock loading is affected...yet in IE it will work. If FF is the recommended browser what is going on?
I am having BIG problems with WW and FF too!
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