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Me and my Best frined are on ww using internet explorer right now, it is working for us?
Originally Posted by webkinzgirl12
So glad this isn't just me... I came home from a day at the (VERY windy) park to have webkinz not working. I would like to point out though that weather all over the U.S. is terrible... idk where Ganz is located but maybe the weather knocked some servers out.
By the way, I also want to know how to change servers or whatever...
Here in Canada too windy and rainy....
The Ganz place is in Ontario and the weather is probably bad there to... could it be that?
Webkinznewz is down for me. The error says that it can not find the server. I did send Ganz a message through the "Contact Us" part of WW.
Here is a note about servers. Each WW account is assigned a different server or computer to use. There are probably at least 15 or 20 of these computers. Sometimes there is a problem with one, two , or all servers. If your server is down or has a problem, they can not temporarily move you to another server. Also, Ganz is not willing or able to permanently transfer you to another server if your server has alot of problems.
Webkinz seems to be logging in ok for me on five accounts with four different servers. Three accounts are American, one is European, and one is Asian. I do clear my cache and cookies every day. Two days ago I updated the Flash problem to 10.2. This is a PC with Internet Explorer 8. There have been two problems today.
1. While doing a class in KA, there is a random logout. This results in a fail of the class. It has happened twice today and once yesterday. I was not previously having this glitch.
2. The system is very slow due to the video of the movie promotion. Is it possible that this movie video needs the new Flash program?
A couple of tips to try:
1. If you get stuck on the loading for more than 30 seconds, press F5 on Internet Explorer. It gives you another chance to log in. This tip is listed on the login page if you ever forget.
2. Once this afternoon I had a green loading screen. I did one left mouse click in the middle of the green and it seemed to "wake up" the loading of the first page of the newspaper. It did finish loading.
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