Critical WEBKINZ PHONE freinds llist keeps clearing

[sara9894]

This glitch only affected my Euro acct. My NA, Asia, and my children's two NA accts are all fine. So annoying, but at least it's just one acct this time and not all of them like the last time this happened.

EDIT: Read through some posts...my affected acct hasn't had a pet adoptd to it in about a year, and the only pets that are on it are a golden retriever and a persian cat...no lions.

[MamaTaz]

I have 4 accounts and lost all of my contacts on two of them. I thought I was just a nutter. LOL

[Gram2Four]

Euro account, server 13 noticed tonight all friends on phone gone

[arnold995]

NA is going to be wiped out soon only if ganz fixes this problem . . I only have NA account, so i hope this doesn't happen to me.

[bangkokyankee]

Just wondering I have multiple accounts - two of the accounts the phone works like normal.

two of the accounts when I go to kinzpost something to another account and the friends list is empty even tho the day before i have re added my other accounts.


this has happened a few times - just this last week or so

wondering is it just me or have other people had the same thing happen.

I'm the only person to use the accounts BTW.

[webkinzinfinaty]

yaay it skipped me.i'm soo sorry that all the other members are having trouble

[melany852]

So far I have two accounts that have empty phones, laya13 and npatete80. I will post more if I find more.

[webkinzinfinaty]

mine is american so it might be for euro and asia i am so sorry to hear all your friends have vanished.

i've been lucky enough so far to were my list hasn't been wiped clean

[gigglemeg]

My phone won't turn on!!!

I had a friend waiting in the trading room and can't get back to her!

[COONYCOON]

Yep! It has been happening a lot - there are at least three threads already on it and it even hit the front page a few days ago We need to phone GAnz and let them know because it is affecting LOTS of people!