Rare times in local KT. Place your mouse over times and items for time conversions and info.
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This has been going on in a couple of our account for a couple of week now-the two main account I earn the mot for and buy the expensive rare with. Now, I cannot send to anyone else because there is no longer a friend's list. I sure hope this gets fixed soon. should we start bombarding Ganz with phone calls and complaints?
I have the same problem for several days now. My Euro account and 1 American account. I will add 4 or 5 names and the next day they are gone again, so I add them again and you guessed it, gone again! Does anyone know if Ganz is aware of this Glitch.
My Granddaughter in Japan has the same problem, so it is not just in the U S.
I went into one of my accounts and went to send something and it said I had to add friends to list first. I had like over 30 names so not sure I have seen it has happened to other people and not sure if it makes a difference or not but this account is on server18
I am sorry to hear this about all your accounts. My DD's account is also doing this. Adding friends back on and go back in and they are gone. If you want to PM me I have a telephone number that will get you straight to Technical Support at Webkinz. You should have a pic of this ready for them to email to the support person who answers your call.
If I am not supposed to give out the telephone number (Moderator), please message me before I give it out please.
I have 2 Asian Deluxe accounts on server14. The older of the 2 accounts (opened Jan 24, 2008 ) has had the Kinzchat phone wiped clean. The younger account is okay (account opened on August 18, 2008 ). When I had both accounts running at the same time, the one that is okay actually had the other on the friends list and it "yoo hoo'd" recognizing that the older one was there (although the older one did not recognize the other was there).
I am wondering if it is only affecting deluxe - has any non-deluxe account been affected?
Mine has just got worse ( if possible)! Now the account that still has names on it can't see me at all when we are in the same zone even though the name is on there. When I click the phone on the wiped-out account - it tells me that deluxe accounts can personalize their phones! Could this be a contributing factor?
Oops - update - after reloading I can now be perceived by the first account again! However still no names back on the wiped-clean account
Last edited by COONYCOON; 04-13-2010 at 05:26 AM..
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