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Old 02-25-2012, 12:42 PM   #1
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Thumbs down Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

I have tried many times to get the cloud pants on Webkinz Newz today, but I have only been able to get 2 of the 4 I need. It keeps popping up with "Sorry, you have provided an invalid security code. Please try again!" I am pretty sure I have the right security code after typing one in at least 20 times today! Plus, with the first two I got, there was an internal server error. I wish we could just get our prizes and not have these glitches! I guess I will keep trying...

Last edited by MintyPuppy; 02-25-2012 at 12:54 PM..
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Old 02-26-2012, 04:18 PM   #2
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

I'm sorry to hear you're having trouble. The security codes are case-sensitive--maybe that's the problem? Be sure to type it so that the cases match exactly. Good luck!
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Old 02-26-2012, 04:22 PM   #3
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

when it does that, do the following, that helps me all the time:

1) go "back" with your browser
2) click the small "refresh" button next to the code (not the browser refresh button, the little circle button next to the code)
3) try again with your new code. if you're not having any other WKN pages loading meanwhile, it should work. if you do wait for them to finish loading

hope this helps!
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Old 02-26-2012, 04:25 PM   #4
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

This has happened to me often too. It works after two or three tries for me!
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Old 02-26-2012, 04:28 PM   #5
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

View Post Originally Posted by extravaGANZa
This has happened to me often too. It works after two or three tries for me!
mee too
you have to wait untill all other wkn windows finish loading, then get a new code, and then it works

i think her original problem was she didn't know that you could hit 'back' and try again. she would csearck for a new floating thing every time it didn't work... at least that's how i got it
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Old 02-26-2012, 04:29 PM   #6
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

This happened to me before in a different Webkinz Newz. Try switching to a different browser and putting your login info into the Peek A newz contest and it should take you directly to the code. Switching to a different browser is key!

Good luck!!
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Old 02-26-2012, 04:47 PM   #7
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

I'm so sorry to hear that. I recommend using google chrome while playing the floaty clicky adventure park promotion since google chrome has the best luck with the webkinz newz site. If you still have issues, its always a good idea to tell ganz about this issue. Here's the link in case you need to contact ganz Contact Us

Good luck & have a nice day!
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Old 02-26-2012, 04:52 PM   #8
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

Ganz annoys me... When is the cosmic bear comming out?
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Old 02-28-2012, 12:10 PM   #9
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Thumbs up Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

View Post Originally Posted by MintyPuppy
I have tried many times to get the cloud pants on Webkinz Newz today, but I have only been able to get 2 of the 4 I need. It keeps popping up with "Sorry, you have provided an invalid security code. Please try again!" I am pretty sure I have the right security code after typing one in at least 20 times today! Plus, with the first two I got, there was an internal server error. I wish we could just get our prizes and not have these glitches! I guess I will keep trying...

Minty Puppy,
1. Make sure that you do not have CAPS LOCK on. Turn CAPS LOCK off.
2. If you have more than one page open that has a code on it, only the code from the last page opened is current. It has a VERY easy fix -- simply refresh the one page you are on OR click the tiny circle with arrows next to the code to refresh the code only. That's all you have to do.
3. The codes are actually NOT case sensitive. I know this because I win prizes every day and NEVER hit the shift key. I used to make sure I carefully made sure caps and lower case were properly entered until one day I didn't and it still worked! Well, trust me, it's a LOT faster to ignore the shift key when entering codes.
Good luck and GET THOSE PRIZES!!!
AKD
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Old 02-29-2012, 03:11 PM   #10
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Default Re: Webkinz Newz Adventure Park Floaty Promotion- Invalid Security Code?

I am glad you told me that AKD....now I just type them in ....so much time wasted pressing the shift key....LOL
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