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Old 01-06-2011, 04:16 PM   #11
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Default Re: Items in dock all over the page

That just happened to me! I am on regular firefox and my reindeer PSI disappeared!
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Old 01-06-2011, 05:02 PM   #12
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Default Re: Items in dock all over the page

Happening to me too. I'll try other browsers, I use chrome mostly.

Looks like poncho wanted to play in the park
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Old 01-07-2011, 09:14 AM   #13
ishes she was a
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Default Re: Items in dock all over the page

I have this also. When I was putting items into my storage room, three items were in the middle of my screen. When I logged out and log back in it fixed it until I started moving items from my dock somewhere. Then they got stuck again. Also I got the word bubbles from items in my dock that would not go away. So it kept tell me the first item and the sixth item no matter what it was. So strange. Hope they fix it soon.
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Old 01-07-2011, 10:02 AM   #14
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Default Re: Items in dock all over the page

I am also having this problem. It's been going on for 2-3 days now. I do use Google Chrome most of the time. It seems every time Webkinz updates I have problems. I do have an older computer and wonder if that is the problem.

Here's a snap shot. Hope it helps.
Docking problems in webkinz.JPG

Starcat

PS, sorry if I messed up with the attachment, this is the first time using this site. thanks

I forgot to mention, I still get the docking problems even after I have cleared both my cache and temporary files. I usually do both once a day anyway using CCleaner which is very thorough.

Thanks

Last edited by Starcat21; 01-07-2011 at 10:02 AM..
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Old 01-07-2011, 10:10 AM   #15
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Default Re: Items in dock all over the page

I have that problem too -- for 2-3 days. Some accounts are worse than others. The items just float up and if I drag one down or feed it to my pet, another one takes its place "in space".
What's going on?? I use Firefox and my computer is new.
I worry about the weekend coming and no one there at Ganz to fix it.
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Old 01-07-2011, 10:17 AM   #16
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Default Re: Items in dock all over the page

I just got off the phone with a CSR. I asked if they were aware of this problem and was told that they were aware of it but that they had been told by members that it was only happening in Google Chrome. I corrected this misconception and told the CSR it was happening in Firefox, as well, and not to rule out IE, although I have no experience with this glitch in IE as I don't use IE. I also explained that it began happening after the maintenance update on Wednesday the 5th.

All the CSR could say was that Ganz's programmers would look into the situation. No false hopes or promises as to what the time frame would be, just that they would look into it.

Last edited by MysticZon; 01-07-2011 at 10:19 AM..
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Old 01-07-2011, 10:31 AM   #17
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Default Re: Items in dock all over the page

View Post Originally Posted by webkinzmomof4
I have this also. When I was putting items into my storage room, three items were in the middle of my screen. When I logged out and log back in it fixed it until I started moving items from my dock somewhere. Then they got stuck again. Also I got the word bubbles from items in my dock that would not go away. So it kept tell me the first item and the sixth item no matter what it was. So strange. Hope they fix it soon.
As I mentioned earlier in the thread I have the same issue... the item description stays there over the first and sixth! Very weird!
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Old 01-07-2011, 03:18 PM   #18
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Default Re: Items in dock all over the page

I'm glad this has been reported to Ganz by calling. I use firefox and it has been happening to me sporadically throughout the last few days. Its more annoying when trying to sell my garden food back, than anything. Hopefully it gets fixed soon!
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Old 01-07-2011, 08:41 PM   #19
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Default Re: Items in dock all over the page

I'm actually glad it's happening in other browser windows besides Chrome. Often when I have technical problems, as soon as I state I use Google chrome, I get, oh well we don't support chrome, good luck. I find Google chrome much easier to use especially with my older computer and would hate not to be able to use it when playing in Webkinz. I don't know how it is with other members, but as it stands now I can't use Webkinz without very well when my stuff is floating all over the place from the dock. They get in the way when playing games or decorating and anything else I try to do. "sigh" I hope they fix it soon and I wish they would stop fixing things that are not broke!
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Old 01-07-2011, 11:51 PM   #20
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Angry Re: Items in dock all over the page

I am so annoyed by it. The items won't stay in one place! I hope Ganz fixes this soon! The items look like they ate Mexican jumping beans!
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