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Old 02-08-2011, 05:30 PM   #141
ants A Sig. Poodle!
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Default Re: Items in dock all over the page

Talked to a Ganz rep on the phone today (it was originally about a missing item), but I mentioned the floating dock items, and she claims that it only happens in Chrome and sometimes in Firefox. And her tone and the way she talked about it made it seem like it's not going to get fixed in the near future, as she said Chrome and Firefox weren't their main priority.

Seems kinda weird, but that's what she said. xD
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Old 02-09-2011, 02:40 PM   #142
I Rocks!!
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Default Re: Items in dock all over the page

It's NOT just Chrome. It still happens bad in FF. I use FF exclusively at home.
I mean, how are you supposed to sell stuff when this is what your dock looks like??

dock2.jpg

Last edited by Jennielou; 02-09-2011 at 11:06 PM..
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Old 02-09-2011, 04:49 PM   #143
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Default Re: Items in dock all over the page

I think because this happens mostly for those using Google Chrome Ganz will not set this glitch as a priority. I know it also happens to some who use Firefox and for a few who use Internet Explorer, but this has been happening for months now and it's not fixed.
I have been forced to use Internet Explorer if I want to do anything in Webkinz because so many glitches happen when I use Chrome.
I am becoming very annoyed with Ganz.
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Old 02-09-2011, 10:32 PM   #144
MinhaAlma
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Default Re: Items in dock all over the page

This is also happening to me. I wrote Ganz telling them about the problem but i haven't heard anything back
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Old 02-09-2011, 10:46 PM   #145
She's a Grooooovy
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Default Re: Items in dock all over the page

View Post Originally Posted by Phantom Poodle
Talked to a Ganz rep on the phone today (it was originally about a missing item), but I mentioned the floating dock items, and she claims that it only happens in Chrome and sometimes in Firefox. And her tone and the way she talked about it made it seem like it's not going to get fixed in the near future, as she said Chrome and Firefox weren't their main priority.

Seems kinda weird, but that's what she said. xD
I hate to say it but she's just another one who has no clue. This isn't a browser issue. This is a script issue. If they can reproduce this problem (which I'm sure they can) than they will be able to fix it. Knowing HOW & WHEN it will be fixed is another story.

It bothers me that the posts on this thread is about speculation as to the type of browser being used, the only reason we are mentioning it all all is to provide them additional information that might help them try to resolve the problem.

Again *dear Ganz techs*, I'm experiencing this issue on all my accounts, with few to many items, on different browsers, on 4 different computers (one is a very high end gaming PC) and it is recurrent and can happen at any point. The movement of 1 item from dock is enough to cause a cascade effect. It can be 1 type of item from 1 to multiples (like strawberries) that will jump out of dock..and sometimes it will be a whole bunch of them making it impossible to decorate, feed, dress, kinzpost, sell, ect. Trust me when I say after 4 plus years of playing. This is not a browser issue, computer issue, or user issue..this is a programming issue!

If you need to know anything else that might help you resolve this please feel free to ask. I'd be more than happy to help you!!
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Old 02-09-2011, 11:02 PM   #146
onders never cease
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Default Re: Items in dock all over the page

Okay this is what I have experienced. I only have the problem with the dock items all over the place ramdonly is with the Google Chrome. I do not have this problem on IE or on firefox. ONLY on Google crome. I also found another problem. Getting into Kinzpost is almost impossible on Firefox so I use IE with NO problems. I haven't tried on Google chrome cause of the dock/item problem. Hope they can figure it out soon.

Puppet
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Old 02-18-2011, 09:00 AM   #147
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Default Re: Items in dock all over the page

My items are still floating, does anyone else still have this problem?
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Old 02-20-2011, 10:34 AM   #148
ebkinz Rule!
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Default Google Chrome and Webkinz Problems

Has anyone had problems with their dock and items popping up in different spots of their screens. Were you using Google Chrome? That's why I was checking Webkinz twitter and found that out. And boy am I glad because I was thinking it was because I have a ton for stuff in my dock. I even bought a storage room so now I will be using a different browser and that room will become my diner. lol

Sorry if you already knew and i was oblivious but I had to share just in cause because I was so frustrated.
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Old 02-20-2011, 02:12 PM   #149
ow, do I love clowns
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Default Re: Items in dock all over the page

Same! It's a stupid glitch... I'll contact Ganz and see if they're aware of this.
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Old 02-20-2011, 04:00 PM   #150
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Default Re: Items in dock all over the page

This started with the Jan 5 update. It is not browser or server specific. Although it can vary from mild to severe, it is a game impeding glitch that Ganz is aware of and has not fixed.
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