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I am using Firefox at the moment. I have uninstalled (and reinstalled) all of my browsers and the flashplayer and still no success. I have also turned off my pop-up blocker. If anyone has any other ideas, please share with us. I have not been able to complete the Adventure park quests because of these vidoe issues even though I stream videos all of the 'net almost every day. am so frustrated by these problems We have een away fora year and returne to try to have some fun and this is definitely not fun.
Surely it is becoming more obvious to everyone that Webkinz is at fault with the Lorax and Mirror Mirror video viewing, the Lorax missing from maps, Lorax Quest not in the Adventure Park, no Lorax on the AP mountain on the map, Lorax Gift boxes not showing in accounts who logged on before 8am the first day (and won't show each subsequent day either), no Mirror Mirror room in the clubhouse, no floating Lorax head, etc, etc, ad nauseum.
Webkinz has us trained: clear your cache, use a different browser, set third-party ads on, delete your cookies, refresh the page, log out and log back in, restart your computer, and on and on.
At what point do we sit back and say, "Hey! Who made this mess?" Guess what, Webkinz needs better programmers, better bug finders, better and trained customer service employees and they need to start taking responsibility for this mess.
I totally agree, I completely messed up my computer doing everything they told me to do and other webkinz fans and still have nothing in the clubhouse to even enter for mirror mirror and couldn't get the lorax to view video either and in the past that wasn't a problem, I have had 11 different people with different computers try 8 of my accts and kids acct and nothing..I spend so much to be treated like this and be this stressed out I am about at the point to do no more and not even go see the MOVIE at this point.. maybe I should write them and tell them I won't even try and see there movie because of one of their advantisers...
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