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Old 02-15-2012, 04:57 PM   #41
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Default Re: Video won't load on Lorax AP Quest

View Post Originally Posted by Dixiecup
No, he asks you to go to Salley Cat and she pops up the video
View Post Originally Posted by surprise
I haven't been able to load the video on Chrome, FF or IE. In an attempt to answer your question, but remember I haven't been able to get the video to pop up, usually, when they give you a quest, they ask you if you want to do it now so I am assuming that a thing is supposed to pop up asking you if you want to watch the video. Also the Lorax says to watch the video when you are asked. I know, not much help to you but that is usually how it works with the other quests.

I hope they fix this, I want those super duper prizes.

Yeah Sally Cat is on one quest but not the second one and neither video pops up for me.
Am I supposed to go to Salley Cat in the bear quest? He didn't mention her at all.
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Old 02-15-2012, 05:07 PM   #42
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Default Re: Video won't load on Lorax AP Quest

I also cannot get the video to load on FF. I also went to Salley Cat since that was posted here and she just says she has nothing for me.
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Old 02-15-2012, 05:08 PM   #43
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Default Re: Video won't load on Lorax AP Quest

View Post Originally Posted by Ms.Mom
I keep trying and can not get the video to load.
Is there anyone else having this problem?

If you can help me with this also, If i go to do Salley Cats quest with the other one started it says my items will be hid and I would have to start from the park. Is this OK to do?
Ok I just posted this note about the very same thing down in the general section. Here it is and this is what I did.
It was the application not the video!
I was doing the quest on IE and the video didnt open after second page. I did another acct. on google chrome and the same thing happened. Then I remembered talking to one of the ganz reps about a problem and they said that mozilla foxfire was the one to use for webkinz. So guess what it worked. I was pleased and went to the other 2 accounts and continued and yes it did work. So i guess mozilla is the way to go for me.

GOOD LUCK EVERYONE!!!!
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Old 02-15-2012, 05:20 PM   #44
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Default Re: Video won't load on Lorax AP Quest

View Post Originally Posted by YOMCNUGGET
Am I supposed to go to Salley Cat in the bear quest? He didn't mention her at all.
In the bear quest the video should be available after talking to the lorax after you do your digs and find the seed. It is not working at all for me right now (using FF) on my NA account. On my Asian account I at least get a white screen where the video should show, still no video though. Salley cat is not part of the bear quest.

I'm not able to get the video on the other quest either (the one where you watch the video "with" sally cat). I'm giving it till tomorrow, since it wasn't supposed to start until then anyway.
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Old 02-15-2012, 05:20 PM   #45
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Default Re: Video won't load on Lorax AP Quest

I found that Firefox is working just right, now It was not working for me with IE
In the Bears one the Lorax asks you to view the video.
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Old 02-15-2012, 05:36 PM   #46
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Default Re: Video won't load on Lorax AP Quest

I've had more luck with Google Chrome for the videos. They would stall before the prize when I used IE earlier this morning. I was able to do all the accounts with Chrome.
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Old 02-15-2012, 05:42 PM   #47
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Default Re: Video won't load on Lorax AP Quest

I can't find the button press to load the video for the lorax quest. Can somebody tell me where to find it? Thanks
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Old 02-15-2012, 07:52 PM   #48
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Default Re: Video won't load on Lorax AP Quest

I am really happy that some people are able to view the video on both quests. Unfortunately, I have tried all the browsers, cleared my cache, and nothing works for me. I am so sad. I guess like elymic, I will wait until tomorrow and if still does not work, Ganz will hear from my mom. I have gotten as far as the videos on both quests. Darn it all.
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Old 02-15-2012, 08:23 PM   #49
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Default Re: Video won't load on Lorax AP Quest

Where do you find the button to watch the video?
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Old 02-16-2012, 08:18 AM   #50
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Default Re: Video won't load on Lorax AP Quest

Kap apparently there is no button even though it says find and watch. I can't get the videos to work on either IE or FF. I don't want to call them but if they do not fix it I will have tocall. as it is I am stuck on both quests and they will not even give me my daily quest to do. (and my daily quests were there durring the valentines quests so I find that really odd).
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