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Old 10-31-2018, 11:41 PM   #1
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Default Unable to log in to WW

I have been trying to log in to WW but get booted every time I try. Any ideas?
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Old 10-31-2018, 11:45 PM   #2
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Default Re: Unable to log in to WW

Hey gma2r-
I have 5 accounts and tried about 10 times. Each time, that box comes up and says "can't connect........
Very frustrating AGAIN. Sorry no ideas, except I guess just wait a while.
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Old 11-01-2018, 12:02 AM   #3
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Default Re: Unable to log in to WW

I'm having the same issue, in fact I came here to see if it was me or others, too (you guys are the best!)

I was on Webkinz and in the clubhouse when it closed and so :poofed: out to the Thing To Do menu, as usual. I sat for about 5 minutes and then thought I'd go look at my gardens and then got booted off. I have tried many times and get the screen that has endless code on it. I don't know how to post a photo on here but part of it reads:

"Query: INSERT INTO "log201811" SET user_Dbid = 8718651, call_Dbid = 293, session.."

blah blah blah At the end it says " failed table log :numbers again" doesn't exist"

In English and non-code speak, this means there's an internal coding error. It's on Webkinz's end, not ours. I suspect since new things are being implemented for Nov 1 and the new events, someone goofed up coding it. I'm sure they will fix it when they see what's up. I hope.
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Old 11-01-2018, 12:03 AM   #4
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Default Re: Unable to log in to WW

Can't get in either! So glad it's not just me! I think it's because the Halloween items are being removed from the W-Shop? I was logged in with no problems before midnight, but then as soon as the time switched over, I got kicked out and haven't been able to get back in since. Bummer... I was going to put together a Halloween room even though it's now November 1st.
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Old 11-01-2018, 12:28 AM   #5
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Default Re: Unable to log in to WW

I also got kicked out at midnight (first time I had to play, I got the super wheel I think at the last possible second!) and can't get back in on my computer.

BUT I am able to get in on my app, so I at least can get all my pet meters up and play some games
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Old 11-01-2018, 12:38 AM   #6
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Default Re: Unable to log in to WW

Same thing for me too! Can't log in. I get query etc. too.
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Old 11-01-2018, 01:26 AM   #7
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Default Re: Unable to log in to WW

I had the same trouble too and it's 10:30PM PT and when I tried to log in the first time I had no luck but the second time I attempted to log in I got two messages plus the same weird message as everybody and then it sent me back to the homepage and the third time I logged in Webkinz World was halfway loaded and then the weird message appeared again. You might think that with Halloween today Webkinz World would be less busy and not have so much traffic because many people decided to take their kids trick or treating today. I don't know why on Halloween of all holidays Webkinz World decided to have this problem and Webkinz World SHOULD fix this problem as soon as possible

I tried once again to log in to Webkinz World at 11:00 PM PT and still no luck. Webkinz World SHOULD give Webkinz World members a warning when problems like this occur ever again and Webkinz World should at least give members an apology gift for waiting for glitches to be fixed like Webkinz World did when Webkinz World was shut down for Christmas years ago. If Webkinz World continues to do these glitches again I can guarantee the entire Webkinz line will shut down
When will this glitch be fixed?

Last edited by Quentinsgirl; 11-01-2018 at 01:26 AM..
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Old 11-01-2018, 04:21 AM   #8
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Default Re: Unable to log in to WW

Well, I’m in on mobile. It’s 5:20 am KT. So hopefully it’s resolved.
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Old 11-01-2018, 05:32 AM   #9
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Default Re: Unable to log in to WW

I'm getting the same weird message online and then bumped out. The mobile app seems to be working just fine. I was able to spin the wheel of wow and collect from my dispensers. I hope they fix this ASAP.

And, as always, so relieved to find out it's not just me when I come here. Thanks for posting everyone.
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Old 11-01-2018, 05:50 AM   #10
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Default Re: Unable to log in to WW

I too have been getting bumped out with the same messages. I was in the middle of trying to finish up getting Halloween items from the WShop and do Halloween things when it happened last night. I haven't been able to get back in again yet. I also don't have the Webkinz Mobile App, so can't use that to try to get in.

And, yes, thanks for posting here about it everyone. I'm also relieved to find out it's not just me. Hopefully they will fix it ASAP!

Last edited by phoenixsprite; 11-01-2018 at 05:53 AM..
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