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Old 11-23-2009, 01:30 PM   #1
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Default Unable to Download POTM Song

Account Type:
Regular

Time Zone:
US,

Server Number: (if known)
(Can't find it)

Detailed Description:
I was attempting to download the POTM Video for the Grey Arabian which I adopted in August. After I pressed the download button it started up like it should but then I got an error message saying to try again. The only problem is that I can't, the download button cannot be clicked anymore so I can't download it. I've logged out, cleared my cache, and changed pets but nothing seems to work.

Screenshots:
I didn't get one of the error message and I don't see a point in getting one of the non-working button.


UPDATE: The file did appear but the song itself did not download I recieved the following message when I tried to play it:

Click the image to open in full size.

Click the image to open in full size.

Last edited by Jerkinz; 11-27-2009 at 01:29 AM..
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Old 11-23-2009, 01:31 PM   #2
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Default Re: Unable to Download POTM Song

Tally of those affected by this glitch:

5

Last edited by Jerkinz; 11-27-2009 at 03:29 PM..
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Old 11-23-2009, 06:48 PM   #3
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Default Re: Unable to Download POTM Song

Same thing happened to me. I hope they fix it.
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Old 11-23-2009, 07:03 PM   #4
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Default Re: Unable to Download POTM Song

I have the same error for the Grey Arabian, Pink Pony and Alley Cat songs, I can however try again but the same error keeps occurring and the song will not download. I do have the POM for all these months. I am on Asian time zone and server 14 for both accounts that can do this.
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Old 11-23-2009, 09:39 PM   #5
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Default Re: Unable to Download POTM Song

Hmm, I updated the first post with a pic. It shows the file but there's no song. Maybe that's why I can't download it?
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Old 11-27-2009, 01:28 AM   #6
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Default Re: Unable to Download POTM Song

Click the image to open in full size.

Here's another pic, I'll add this one to the first post.

As ou can see the Spotted Frog song downloaded just fine, but the Grey Arabian did not.

Last edited by Jerkinz; 11-27-2009 at 12:57 PM..
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Old 11-27-2009, 12:47 PM   #7
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Default Re: Unable to Download POTM Song

I adopted the aribian in August and it won't even let me click the download button.
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Old 11-27-2009, 12:56 PM   #8
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Default Re: Unable to Download POTM Song

What it appears to me is that it's mainly the Grey Arabian song that has this glitch. I'll go bump up the tally.
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Old 11-27-2009, 02:16 PM   #9
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Default Re: Unable to Download POTM Song

the same thing happend to me when i downloaded i wanna run
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Old 11-27-2009, 03:29 PM   #10
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Default Re: Unable to Download POTM Song

View Post Originally Posted by Inuyasha11
the same thing happend to me when i downloaded i wanna run
I'm glad I'm not the only one, hopefully this glitch will be fixed soon. I'll go bump up the tally again.
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