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Old 01-21-2011, 06:18 PM   #1
Wacky luvz Jelly!
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Default Tournament won't register scores

I have often been playing in the tournament area. When you log back in, you see a little symbol that shows you that your results are available. Today, every time I play a tournament and click on that symbol, it shows a zero in the score area on the line for first place, and the rest is blank. For the winner at the top, it shows "WINNER! with " This was especially aggravating because I got a really good score in Quizzy's Word Challenge, getting all the way up to level ten, and I was looking forward to seeing if I had won. (I knew there was a pretty good chance.) I have seen this in At least two of the solitaire games and the Quizzy's Word Challenge game. I haven't tried any others this afternoon because I hate to get a really good score and then find out that it doesn't count.
I am on a regular North American account, not deluxe, and I am on server 8.
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Old 01-21-2011, 08:31 PM   #2
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Default Re: Tournament won't register scores

Yes, I have seen this lately
Most likely a glitch, which I hope they fix soon...if it isn't fixed on your account soon, try contacting Ganz.. (:
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Old 01-22-2011, 11:22 AM   #3
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Default Re: Tournament won't register scores

Thanks, JJ08. Have you had it happen where it has fixed itself after a few days? Or have you always had to call them? I didn't realize that it was just my account that is seeing this, and thought that if it had been broken, it would have been broken for everyone on that server. Cyberspace can be confusing. Apparently, since no one else posted, it must be just me this time. Thanks for the help.
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Old 01-22-2011, 11:39 AM   #4
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Default Re: Tournament won't register scores

The exact same thing is happening to me too! This happened once before and seemed to go away after a few days. Also, I am not being awarded Zummies in the Magical Forest...giving me a message that the collection is full. I hardly think so! I only have about 30 of each one.
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Old 01-22-2011, 11:39 AM   #5
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Default Re: Tournament won't register scores

It happened to me when I played in a tournament and received that result icon today.

It's annoying
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Old 01-22-2011, 12:49 PM   #6
mydaisybug
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Default Re: Tournament won't register scores

I think the awards part of the tournament area is broken, it's been messed up since the "upgrades" on Thursday.
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Old 01-24-2011, 01:21 PM   #7
zct2002
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Default Re: Tournament won't register scores

Has any one called about it yet? Let me know so i don't waste my time calling them.
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Old 01-25-2011, 12:15 PM   #8
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Default Re: Tournament won't register scores

View Post Originally Posted by blah4768
Has any one called about it yet? Let me know so i don't waste my time calling them.
Blah4768, I have not called them. I have been trying to finish something else so that I can call them about a problem I have in the hamster area with trophies, and was planning to try to make it a double-purpose call. In the meantime, I have done more experimenting with this problem, and I discovered that it is still giving me credit for the tournaments, giving me prize money, and even registering another win, even though I don't get to see my Webkinz' name on the list. So everything is working, it's just not visible to us.

Let us know what they say if you get a chance to call. I would certainly appreciate it if you would call them. Thanks!
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Old 01-25-2011, 01:48 PM   #9
aunt2two
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Default Re: Tournament won't register scores

It's happening to me too. I have not called. This has happened before and after a while, it just gets fixed. But it's always been a long while. It's been this way for me for about a week so far.
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Old 01-25-2011, 04:40 PM   #10
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Unhappy Re: Tournament won't register scores

Hi All

I have been playing Goobers Lab in the tournament area daily since xmas & this problem has been happening since last Saturday & I am in England. How do you report to Ganz?
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