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Old 05-21-2018, 05:40 PM   #1
softhoney
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Exclamation today's activities and arcade not working?

today's activities and arcade pages display the message "Failed to retrieve data for ‘view’ descriptor(s) matching [4311] id(s)/tag(s)." and logs me out right away. is it just my computer or does this happen to anyone else? i can't contact cs because of a canadian holiday and i suppose they're not working today but i really hope it gets fixed soon.
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Old 05-21-2018, 05:45 PM   #2
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Default Re: today's activities and arcade not working?

It happened to me too. I emailed Ganz Team and see if they could fix this problem
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Old 05-21-2018, 06:08 PM   #3
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Default Re: today's activities and arcade not working?

hopefully it gets fixed soon or by tomorrow morning aaa
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Old 05-21-2018, 06:25 PM   #4
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Default Re: today's activities and arcade not working?

Yeah I got to do my daily activities. Here is how I did it. When you click on todays activities and that notice pops up don't click on the ok button just click on the log out button and when it ask if you are sure you want to log out click no and then you can click on any of the daily activities. Good luck everyone. Just tried it in the Arcade and it works there too.

Last edited by mom of 2 teens; 05-21-2018 at 06:28 PM..
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Old 05-21-2018, 06:30 PM   #5
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Default Re: today's activities and arcade not working?

I have that message also.
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Old 05-21-2018, 06:33 PM   #6
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Default Re: today's activities and arcade not working?

Thanks so very much Mom of 2; I can't play my favorite game, but I can do everything else.
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Old 05-21-2018, 06:35 PM   #7
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Default Re: today's activities and arcade not working?

View Post Originally Posted by mom of 2 teens
Yeah I got to do my daily activities. Here is how I did it. When you click on todays activities and that notice pops up don't click on the ok button just click on the log out button and when it ask if you are sure you want to log out click no and then you can click on any of the daily activities. Good luck everyone. Just tried it in the Arcade and it works there too.
I tried what you did and it worked! Thanks a lot!
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Old 05-21-2018, 07:03 PM   #8
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Default Re: today's activities and arcade not working?

thank you so much it really helped a lot
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Old 05-22-2018, 12:41 AM   #9
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Default Re: today's activities and arcade not working?

Thanks mom of 2!
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