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My daughter adopted the tie dye pup the other day (it was a special back to school gift) well, today she was at the news paper and she clicked on the tie dye pup ad and it shows a tux hat. She only recieved the jacket, pants and shoes.
It is too late to call [notranslate]Ganz[/notranslate] now, I will have to wait until the morning, but will they be able to help us? Did this happen to anyone else?
This is the ad she saw. I hope they will fix this and give her the rest of her pets outfit.
I wish I could help you but I didn't adopt mine yet. Having trouble coming up with a great name. I would def call [notranslate]Ganz[/notranslate]. If it's in the pic, you shoulda gotten it. LMK what happens when you call. suzee
Yes, they will for sure help you, if you are missing something you payed for! I would just wait till tommorow and try calling then.
Or, you can clear your cache. Sometimes missing items reappear when you clear your cache.
Thanks...clearing the cache is good advice...sometimes that does work but alas I watched her adopt her pet and we never saw a hat. Actually, her latest adoptions have been strange when she opens her gift eveything is blank and we have to search her dock to see what is new.
Originally Posted by kirby153785
maybe she sold it or traded it or sent it to a friend
good thought but I supervise her trades and it was definately not there when "Groovy" was adopted...I didn't even realize there was a hat until she showed me the picture.
I am glad we aren't the only ones who didn't get theirs either (well, not glad that others are missing things too but it is comforting to know it is a common problem)
I will call in the morning and let everyone know what comes of the call. Hopefully it does get resolved soon I agree it is part of the charm of the outfit.
Thanks FIA for putting this in the correct spot.
Last edited by berribrite; 09-01-2010 at 09:45 PM..
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