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Old 09-01-2010, 05:13 PM   #1
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Default Tie Dye Pup Adoption MISSING Hat

My daughter adopted the tie dye pup the other day (it was a special back to school gift) well, today she was at the news paper and she clicked on the tie dye pup ad and it shows a tux hat. She only recieved the jacket, pants and shoes.

It is too late to call [notranslate]Ganz[/notranslate] now, I will have to wait until the morning, but will they be able to help us? Did this happen to anyone else?

This is the ad she saw. I hope they will fix this and give her the rest of her pets outfit.

Click the image to open in full size.
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Old 09-01-2010, 05:29 PM   #2
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Smile Re: Tie Dye Pup Adoption MISSING Hat

I wish I could help you but I didn't adopt mine yet. Having trouble coming up with a great name. I would def call [notranslate]Ganz[/notranslate]. If it's in the pic, you shoulda gotten it. LMK what happens when you call.
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Old 09-01-2010, 05:30 PM   #3
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Default Re: Tie Dye Pup Adoption MISSING Hat

I didn't get a Hat with mine either...
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Old 09-01-2010, 06:03 PM   #4
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Default Re: Tie Dye Pup Adoption MISSING Hat

it looks like it is a mistake by [notranslate]ganz[/notranslate]. I think they forgot to put in the hat in adoption gifts because other members aren't getting it either.
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Old 09-01-2010, 06:06 PM   #5
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Default Re: Tie Dye Pup Adoption MISSING Hat

I just adopted mine a few hours ago and it didn't have it either. I don't really care. She's a girl so xD
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Old 09-01-2010, 07:04 PM   #6
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Default Re: Tie Dye Pup Adoption MISSING Hat

Aww...I hope they add the hat. It is part of the charm of the outfit!
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Old 09-01-2010, 07:59 PM   #7
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Default Re: Tie Dye Pup Adoption MISSING Hat

Was it originally supposed to get a hat? Because sometimes [notranslate]Ganz[/notranslate] accidentally puts in a random item by mistake in the ad.
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Old 09-01-2010, 09:00 PM   #8
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Default Re: Tie Dye Pup Adoption MISSING Hat

I'm going to move this to the Glitch section. It looks like [notranslate]Ganz[/notranslate] messed up.
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Old 09-01-2010, 09:45 PM   #9
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Default Re: Tie Dye Pup Adoption MISSING Hat

View Post Originally Posted by kittyhub54
Yes, they will for sure help you, if you are missing something you payed for! I would just wait till tommorow and try calling then.

Or, you can clear your cache. Sometimes missing items reappear when you clear your cache.
good luck!
Thanks...clearing the cache is good advice...sometimes that does work but alas I watched her adopt her pet and we never saw a hat. Actually, her latest adoptions have been strange when she opens her gift eveything is blank and we have to search her dock to see what is new.

View Post Originally Posted by kirby153785
maybe she sold it or traded it or sent it to a friend
good thought but I supervise her trades and it was definately not there when "Groovy" was adopted...I didn't even realize there was a hat until she showed me the picture.

I am glad we aren't the only ones who didn't get theirs either (well, not glad that others are missing things too but it is comforting to know it is a common problem)

I will call in the morning and let everyone know what comes of the call. Hopefully it does get resolved soon I agree it is part of the charm of the outfit.

Thanks FIA for putting this in the correct spot.

Last edited by berribrite; 09-01-2010 at 09:45 PM..
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Old 09-02-2010, 01:17 PM   #10
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Default Re: Tie Dye Pup Adoption MISSING Hat

I noticed that too as soon as I saw the ad. I think we are all missing the hat....It shouldn't be pictured if it wasn't meant to be a part of the package, right? Can't wait to hear the explanation!
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