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Old 03-27-2012, 09:03 PM   #1
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Default T-shirt Codes

I'm not sure where to post this. To any moderators, please feel free to move it to the appropriate section. Thank you


I had been working on some designs for the T-shirt designer and was planning to make an order when I was done. When they announced the retirement of the T-shirt designer I had to make my order earlier than I had planned. My T-shirts arrived quickly and I am very happy with them. I put the feature codes in and received my special shopping bags and the framed T-shirt for my pets’ room.

There was one issue: A message popped up which said the designs were not yet available for display. So I have a few pictures of Black T-shirts with a red Ø on it.

I called Webkinz and spoke with a lady, asking how long before the image would show up. She had to check and then informed me that it was an issue they were aware of, but because the T-shirt designer was retired, there was no fix available.

It looks like my T-shirt pictures will remain black with a Ø on it.

Maybe I could use it as a “No Shirts No Shoes No Service” sign in a store
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Old 03-27-2012, 11:42 PM   #2
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Default Re: T-shirt Codes

aaaaagh.......I hadn't put in my codes yet.....thanks for the tip off. I guess I'll wait a bit and check here to see if they get it fixed before I resign myself to the black t-shirt
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Old 03-28-2012, 07:16 AM   #3
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Default Re: T-shirt Codes

i bought mine last year and it still does it so i am going to assume that it will stay that way
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Old 03-28-2012, 11:57 AM   #4
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Default Re: T-shirt Codes

I ordered a T--shirt well before it was announced retired. It's probably unreverseable
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Old 03-28-2012, 02:25 PM   #5
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Default Re: T-shirt Codes

Yeah I ordered shirts about 3-4 months before they announced retirement, and even then no one could answer me on if it would ever be fixed.. More than likely not
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Old 03-28-2012, 09:22 PM   #6
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Default Re: T-shirt Codes

View Post Originally Posted by Starburst1425

I called Webkinz and spoke with a lady, asking how long before the image would show up. She had to check and then informed me that it was an issue they were aware of, but because the T-shirt designer was retired, there was no fix available.

It looks like my T-shirt pictures will remain black with a Ø on it.

Maybe I could use it as a “No Shirts No Shoes No Service” sign in a store
At least you got codes. I ordered shirts right before they discontinued the machine. I got my shirts, but no codes. When I called, they said they couldn't give me codes because they no longer had the machine. But they did refund the entire price of the purchase. So, I got free shirts and no codes.
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Old 03-29-2012, 02:03 AM   #7
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Default Re: T-shirt Codes

View Post Originally Posted by tasah
i bought mine last year and it still does it so i am going to assume that it will stay that way
My frames now show the correct t-shirt image in each. For a long while they were black.
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Old 03-29-2012, 05:07 PM   #8
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Default Re: T-shirt Codes

View Post Originally Posted by nyisutter
At least you got codes. I ordered shirts right before they discontinued the machine. I got my shirts, but no codes. When I called, they said they couldn't give me codes because they no longer had the machine. But they did refund the entire price of the purchase. So, I got free shirts and no codes.
I am really sorry to hear that you didn't get your codes. Half the reason I ordered my shirts was to get the prize bags, so I empathize with your disappointment.


I appreciate everyone's comments.

Who knows, maybe they will include the cool outfits from the gift bags as a prize in a click to win or a challenge. They have been giving us retired items as prizes. One can only hope.
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