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Old 01-26-2010, 08:25 AM   #341
FIA
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Default Re: System Says Prize Claw Already Done!

View Post Originally Posted by WebCats139
And once again, as expected the 10pm Prize Klaw on regular Asian accounts didn't work.
The front page has been updated, and I just re-tweeted the info.

Hopefully we can get Ganz' attention and get them to fix it.
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Old 01-26-2010, 08:57 AM   #342
csclark
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Default Re: System Says Prize Claw Already Done!

Yes -- Last Night was the second or third time it has happened to us. I believe it happened on Balloon Dartz also. Not fair!!!
Old 01-26-2010, 10:22 AM   #343
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Default Re: System Says Prize Claw Already Done!

View Post Originally Posted by FIA
The front page has been updated, and I just re-tweeted the info.

Hopefully we can get Ganz' attention and get them to fix it.
Thanks FIA!! We appreciate you taking the time to do that!
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Old 01-26-2010, 10:26 AM   #344
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Default Re: System Says Prize Claw Already Done!

I just called ganz, and they said it IS a high priority glitch, and the tech for Webkinz, are working on this glitch, and should be fixed in 1-3 days. We might not be able to to play it tonight, but it will be fixed soon.
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Old 01-26-2010, 11:14 AM   #345
 
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Default Re: System Says Prize Claw Already Done!

View Post Originally Posted by 2webkinzdude
I just called ganz, and they said it IS a high priority glitch, and the tech for Webkinz, are working on this glitch, and should be fixed in 1-3 days. We might not be able to to play it tonight, but it will be fixed soon.
Thanks for calling. I wish they wouldn't put it in the activities if it doesn't work.
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Old 01-26-2010, 11:26 AM   #346
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Default Re: System Says Prize Claw Already Done!

Thanks for trying to make an impression on them FIA.

I hear their "defense" and it feels so phoney.

That start is governed by code checking a flag somewhere.
The same as a number of other activities they offer.

So the flag [however implemented] is not getting set and staying reset.
But it did work before. That is the crux of frustration and disbelief.
If it had never worked, I'd swallow the multi-day persistence far more easily.

We worked with coding flags continuously. If one was off, it had to be corrected pronto.
And there would be serious fallout.

They could have programmed a temp code reset in less than an hour.
And run it with the maint. each night until the "real" problem is found.

I find it hard to swallow that it is taking them days.
Or that it is a priority. Or that they care what we feel or think.

Last edited by SoccerSlave; 01-26-2010 at 11:47 AM..
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Old 01-26-2010, 11:28 AM   #347
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Default Re: System Says Prize Claw Already Done!

I don't get it, how can FREE websites like Runescape and Club Penguin have plenty more members then Webkinz, yet they NEVER have glitches? I Just don't get it! Why can't Ganz stop making pets for just one or two months and fix all these glitches? In 2007 they only released one pet the whole entire year. I wasn't there that year, but I am sure they made alot of improvements and additions. GAGGG!H If it weren't for my addiction to collecting, then I would have been off Webkinz almost as soon as they got on this pet making frenzy!
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Old 01-26-2010, 11:34 AM   #348
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Default Re: System Says Prize Claw Already Done!

Stopping making the pets really wouldn't help because
it should be people with programming skills working on
the code. Not the subcontactors in Asia.

Oh, wait, maybe you have discovered the problem.
Toymakers are coding

(Yes, that is very tongue in cheek).
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Old 01-26-2010, 11:56 AM   #349
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Default Re: System Says Prize Claw Already Done!

View Post Originally Posted by SoccerSlave
Thanks for trying to make an impression on them FIA.

I hear their "defense" and it feels so phoney.

That start is governed by code checking a flag somewhere.
The same as a number of other activities they offer.

So the flag [however implemented] is not getting set and staying reset.
But it did work before. That is the crux of frustration and disbelief.
If it had never worked, I'd swallow the multi-day persistence far more easily.

We worked with coding flags continuously. If one was off, it had to be corrected pronto.
And there would be serious fallout.

They could have programmed a temp code reset in less than an hour.
And run it with the maint. each night until the "real" problem is found.

I find it hard to swallow that it is taking them days.
Or that it is a priority. Or that they care what we feel or think.
I agree with you, it should not be that hard to fix. The game worked at one time, so why doesn't it work now? And I can understand problems since I was a computer programmer for years.
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Old 01-26-2010, 06:00 PM   #350
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Default Re: System Says Prize Claw Already Done!

Well, well, they seem to have fixed it for Eur. accts at any rate.

10-11pm activity worked
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