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Old 01-21-2010, 06:07 AM   #241
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Default Re: Wheel of Wow and Gem hunt not working in Euro account

same has just happened to me here in the UK. i hope they fix it before tomorrow
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Old 01-21-2010, 06:10 AM   #242
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Default Re: Sorry, you've already had your turn today.....No I didn't!

Prize Klaw did not work on any of our accounts -- Asian, Euro and U.S. Got the same error message as everyone else -- "Sorry, you have already had your turn for today..."

SO VERY TIRED of these continual glitches that don't let you play the Daily Activities. And I still cannot comprehend why Ganz can't correct the problem for the Euro and U.S. accounts once they discover what has occurred in the Asian time zone.
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Old 01-21-2010, 06:26 AM   #243
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Default Hourly Events Show Already Done, When They Haven't Been

Once again there is a problem today with hourly events not working in the Asian accounts.

When you try to play Balloon Dartz, you get the error message, "OOPS! You can't play Balloon Dartz right now. Watch Today's Activities to find out the next time you can play Balloon Dartz."

To add insult to injury, when you go to the Deluxe activity section during the same hour, there is no arrow link on which to click which allows you to collect your $75 Kinz Kash.

Simple programming errors like these on Ganz part really start to grind on customers' nerves when they occur again and again. Even worse when they are reported in the Asian time zone and not corrected by the time the activity comes due in Euro and U.S. later in the day.
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Old 01-21-2010, 06:29 AM   #244
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Default Re: Hourly Events not working AGAIN -- Balloon Dartz & Click for $75

ya, same thing is happening to me...I"m hoping that with the maintenance they forgot to add one silly little word that messed up all those dailies AND the raffle prize glitch...
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Old 01-21-2010, 06:52 AM   #245
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Default Re: Hourly Events not working AGAIN -- Balloon Dartz & Click for $75

My big issue with Ganz over these types of errors is that they continually recur with various activiities regardless of what they're working on, maintenance or some other issue. One careless mistake after another really grinds on customers' nerves after awhile, particularly when there are other widespread glitches needing to be addressed.

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Old 01-21-2010, 06:56 AM   #246
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Default Re: Hourly Events not working AGAIN -- Balloon Dartz & Click for $75

It seems like with this last update, more activites were 'removed' than were added. I'm still disappointed in last night's KLAW
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Old 01-21-2010, 06:57 AM   #247
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Default Re: Hourly Events not working AGAIN -- Balloon Dartz & Click for $75

Same with the Deluxe Prize Klaw last night. It said we already had our turn.

EVERY update breaks something else. It's getting extremely tedious.

It also reflects on the amount of money my family spends on GANZ products. No working website, no GANZ purchases- it's as easy as that. Our WK spending has dropped by 95% in the past year due to all the frustrations with the website (GANZ I hope you're reading this).
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Old 01-21-2010, 10:10 AM   #248
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Default Re: Sorry, you've already had your turn today.....No I didn't!

I don't understand how computer programming works. But I wonder if they need to shut down ww to correct anything. I think the downtime for maintenance would get more people angry than the prize claw not working.

btw allthatshimmerz, Love your avatar and your sig is hilarious!
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Old 01-21-2010, 10:20 AM   #249
e in DwarfWithdrawal
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Default Re: Sorry, you've already had your turn today.....No I didn't!

They would fix (& one would hope test, but this is Ganz we are talking about)
the code on their development system - it would only take a short while to add in the code
to the live system if done properly [a few seconds to no more than 5 minutes].

But properly is the key.
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Old 01-21-2010, 10:21 AM   #250
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Default Re: Sorry, you've already had your turn today.....No I didn't!

Ok I am actually glad because I thought I was loosing my mind when I tried to do the activity it said it was done already and I was trying to remember when that occured!!!
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