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Old 06-14-2011, 08:01 PM   #21
Diabetes Awareness
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Smile Re: Survey Questions - Where are they?

I always look for a Survey on Mon. & Fri. There was nothing last Fri. or this past Mon. either. I wonder if there's not gonna be a Survey anymore. I liked it 2X a week cause it was an extra 100 KC for me. I wonder if it's another glitch?

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Old 06-14-2011, 08:04 PM   #22
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Smile Re: Survey Questions - Where are they?

View Post Originally Posted by suzee
I always look for a Survey on Mon. & Fri. There was nothing last Fri. or this past Mon. either. I wonder if there's not gonna be a Survey anymore. I liked it 2X a week cause it was an extra 100 KC for me. I wonder if it's another glitch?

suzee
Yes, I agree...That is why I brought it up..I have not seen a survey since last Friday. We will see, I am still going to check every day and see if I still get that same message. Thanks so much for your comment.
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Old 06-14-2011, 08:09 PM   #23
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Default Re: Survey Questions - Where are they?

I just thinking this today
Where are they???
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Old 06-14-2011, 08:22 PM   #24
e all love
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Default Re: Survey Questions - Where are they?

View Post Originally Posted by leeann15
Yes, I agree...That is why I brought it up..I have not seen a survey since last Friday. We will see, I am still going to check every day and see if I still get that same message. Thanks so much for your comment.
Hello Leeann. It is a glitch I just hope they don't take it away like the contests . Maybe when they did their update they messed it up? Let's hope for the ladder
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Old 06-15-2011, 05:05 AM   #25
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Default Re: Survey Questions - Where are they?

Still after the Wednesday Fix...the "survey" is nowhere to be seen.
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Old 06-15-2011, 05:59 AM   #26
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Default Re: Survey Questions - Where are they?

Hello, friendy, I was noticing the same thing for the past few days... I always enjoy answering the questions, plus you get KC! I have not got one in a week, Caring Valley was the last one I answered, too.
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Old 06-15-2011, 04:40 PM   #27
e all love
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Default Re: Survey Questions - Where are they?

View Post Originally Posted by leeann15
Still after the Wednesday Fix...the "survey" is nowhere to be seen.
I think I might just have to call Ganz about this.... I'll let you know

Okay this is my email reply to Ganz

"Hello,
Thank you for your question. You have discovered a problem with your account.
Thank you for bringing this to our attention. We have forwarded your information to our technical wizards and they are in the process of fixing the problem.
Please check your account periodically to see if the issue has been resolved. If your issue is not resolved within two business days of receiving this email, please REPLY to this email with your full account information to let us know that you are still experiencing the problem.
Please include the following information in your reply so that we may help you better:
I'm leaving this out but it's just your account info and phone.
Webkinz World is 'as is' or 'as available'. There are no warranties/guarantees either expressed or implied. Please refer to the User Agreement for full details.
Thank you,
Webkinz Consumer Support"

So that's what I got, but it isn't just MY account.

Hope I helped a little

--Panda

Whoop Whoop! Fixed on my account... Maybe it's just mine though...?

Last edited by pandapuddin; 06-15-2011 at 04:40 PM..
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Old 06-15-2011, 05:52 PM   #28
ishing you peace and
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Default Re: Survey Questions - Where are they?

Panda I do believe you brought the situation to their attention. I checked earlier today, around noon and had no survey. I just checked now after reading your post and Wa La! A survey about the new Crafty Canaries game.

Thanks Panda and thanks again Leeann for raising this issue
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Old 06-15-2011, 06:07 PM   #29
e all love
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Default Re: Survey Questions - Where are they?

View Post Originally Posted by peacemom
Panda I do believe you brought the situation to their attention. I checked earlier today, around noon and had no survey. I just checked now after reading your post and Wa La! A survey about the new Crafty Canaries game.

Thanks Panda and thanks again Leeann for raising this issue
I'm glad I could help! I saw that and was happy and reported it
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Old 06-15-2011, 09:22 PM   #30
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Default Re: Survey Questions - Where are they?

Hey everyone, there's a survey now! I just checked! I'm glad they're back!
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