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Old 08-02-2011, 11:08 AM   #61
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Default Re: Still -- NO August GIFT BOX

I didn't get mine!!!!!!If it does not come tomorrow, call ganz.Hope this helps.King of caterpillers:caterpill ar:
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Old 08-02-2011, 11:47 AM   #62
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Default Re: Still -- NO August GIFT BOX

I did get mine finally... Thanks.. Hope you all get yours soon.
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Old 08-02-2011, 11:51 AM   #63
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Default Re: Still -- NO August GIFT BOX

Hmm I am so sorry. I got mine.
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Old 08-02-2011, 12:01 PM   #64
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Default Re: Still -- NO August GIFT BOX

Originally Posted by Ganz
The issue with Deluxe Gift boxes has now been resolved.
If U logged in earlier 2day & didn't receive your gift,
U will receive them 2morrow.
Hopefully you'll receive it tomorrow as Ganz said. ^^

Or if this was posted yesterday, then maybe you should give Ganz a call. Their toll free number is 866-932-5469.
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Old 08-02-2011, 12:01 PM   #65
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Default Re: Still -- NO August GIFT BOX

I am still waiting for the August gift for THREE of our family deluxe accounts. Bummer.
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Old 08-04-2011, 07:00 PM   #66
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Default Re: Still -- NO August GIFT BOX

As Luv2writens quoted Ganz on, they said if you logged in earlier in the morning, you would have not received your gift. I would try contacting Ganz if you still have not gotten it. Here is the link in the WIki to the Ganz contact information: Contact Ganz - Webkinz Insider Wiki

Your best alternative is calling Ganz and telling them that you did not receive your gift. They will most likely put it on your account and you will receive it shortly. I hope this helps, and I am so sorry it is happening to you!

Also, here is the WI front page news post that FIA posted:
Originally Posted by FIA
If you have a Deluxe account and you haven't yet received your August Gift Box, you are not alone. Based on reports we have received here in the forum, it appears that none of the boxes have been delivered yet. A short time ago Ganz made the following announcement:
We're looking into the issue now.
We'll update you as soon as possible.

Hopefully the programmers at Ganz will have everything sorted out soon.

Want to know more about the different prizes that can be earned by Deluxe members, including pictures of all of the monthly clothing prizes? Check out the Webkinz Insider WIki, HERE.

UPDATE (Monday, 12:45pm, ET): Ganz just released the following statement:

The issue with Deluxe Gift boxes has now been resolved.
If U logged in earlier 2day & didn't receive your gift,
U will receive them 2morrow.
UPDATE (Tuesday, 12:40pm, ET): Ganz released a new statement regarding this glitch:
Hey friends, happy Tuesday!
FYI- The Deluxe member giftbox issue has now been resolved.
Pls let us know if you still haven't received it.

Last edited by Rainbow Zebra; 08-04-2011 at 07:03 PM..
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