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Old 08-01-2011, 10:17 AM   #51
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Default Re: Missing Deluxe Gift Box

View Post Originally Posted by babs
Just got off the phone with ganz, there is a problem with all deluxe members receiving gifts, it seems no one has gotten them and they are working on fixing it. May take a day or two, but we will get them.
Thanks babs! I was worried when I logged on and the gift was not there
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Old 08-01-2011, 10:45 AM   #52
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Default Re: Missing Deluxe Gift Box

I didn't get it either!!
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Old 08-01-2011, 10:47 AM   #53
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Default Re: Missing Deluxe Gift Box

Nope, haven't gotten one yet in either accounts. I renewed my membership a couple months ago.
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Old 08-01-2011, 11:13 AM   #54
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Default Re: Missing Deluxe Gift Box

The WI front page is saying that Ganz is fixing this.

Hopefully this glitch will be fixed soon!
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Old 08-01-2011, 12:28 PM   #55
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Default Re: Missing Deluxe Gift Box

Just re-logged in, cleared all my "cookies" and still no gift box,
I wish that the Ganz people would not put ant statement out until they are certain everything has been fixed.Very disappointing to read that things are fixed only to find out they are not.
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Old 08-01-2011, 02:33 PM   #56
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Default Re: Missing Deluxe Gift Box

Umm, what does "moved" mean? It's right behind the prefix of the thread. Also, in the folder pic, there's a green arrow. What do they mean?
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Old 08-01-2011, 08:13 PM   #57
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Default Re: Missing Deluxe Gift Box

Thanks Babs for the info and taking the time to call Ganz. I don't know the #.
I thought I did not get mine because last month I got 2 deluxe gifts on 1 account ( same item )
But my other 2 accounts got theirs. A purple bubble wand hat.
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Old 08-02-2011, 08:19 AM   #58
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Default Re: Missing Deluxe Gift Box

It is 8am and I have signed in and out twice and still no Gift Box... did anyone else get their box?? Just noticed they said it would be there today but mine wasn't..

Anyone have any sugestions??
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Old 08-02-2011, 09:24 AM   #59
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Default Re: Missing Deluxe Gift Box

View Post Originally Posted by stormy61455
It is 8am and I have signed in and out twice and still no Gift Box... did anyone else get their box?? Just noticed they said it would be there today but mine wasn't..

Anyone have any sugestions??
Stormy I went and check mine after I saw you did not get yours today. I did not get mine either. Fingers crossed, maybe sometime today.
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Old 08-02-2011, 10:29 AM   #60
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Default Still -- NO August GIFT BOX

I started new thread because only one other person is still with out gift box to my knowledge. Some have gotten but I didn't ...

Can someone give me ideas of what to do. I'm real worried when I don't see anything about the problem still happening on the Front page of the webkinzinsider.

I have cleared cache and rebooted. I have signed in multiple times and still no Deluxe Aug gift box..

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