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Old 07-13-2011, 09:28 PM   #11
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Default Re: Spreee was fixed NOW NOT FIXED!

I am having the same problem I sent message to Ganz and they told me to call (I hate to call) some of the phone people are not very helpful. Well I got the browser run around. So now I refresh and log in again till it works. They must have messed something up adding the new stuff. Wish they would spend a little more time making what they got run a little smoother.
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Old 07-13-2011, 11:06 PM   #12
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Default Re: Spreee was fixed NOW NOT FIXED!

View Post Originally Posted by happydolphin
I am having the same problem I sent message to Ganz and they told me to call (I hate to call) some of the phone people are not very helpful. Well I got the browser run around. So now I refresh and log in again till it works. They must have messed something up adding the new stuff. Wish they would spend a little more time making what they got run a little smoother.
I agree. Whenever Ganz updates the site, there's bound to be at least one glitch..


I am having no problems with Spree. My main account has lots of pets, lots of rooms and over three thousand items in the dock, and it is running fine. I use Safari on an ancient Mac, if that helps.
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Old 07-14-2011, 10:35 AM   #13
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Default Re: Spreee was fixed NOW NOT FIXED!

View Post Originally Posted by s7sma
Someone had said to try going to Spree game but don't hit play close it play a different and go back to Spree that has been working for me.
Thank you for this help. I haven't had the problem with any of the accounts I play, but my sister was having problems with her son's account. She does several others - her own account, her niece, etc., with no problems at all. But her son's account was always freezing up. I don't know which server her son is on, or if it's different from hers, but they're all done on the same computer, so I think it probably is a server issue. After reading this comment from s7sma, I clicked on the arcade and went to it from that area, clicked on another game first, then clicked on the spree game, and it loaded instantly.
I told my sister this, and she said that must be why it works for her son when he does it himself more often than it works for her. She always approaches from the Daily Activities menu, and he always goes into it from the Arcade.
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Old 07-16-2011, 08:35 AM   #14
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Default Re: Spreee was fixed NOW NOT FIXED!

Hmm, this never happens to me. I can always play Spree without any difficulty. I use chrome.
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Old 07-17-2011, 06:26 AM   #15
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Default Re: Spreee was fixed NOW NOT FIXED!

I have been having this same problem on 1 of my family accounts. I can play spree without a problem on 6 accounts but on my main account, the map wouldn't load. This first happened about 3 weeks ago, then it suddenly was fixed for a few days and then it was broken again. I use safari on a 1 year old imac. I only have 15 pets and 1000 items in my dock, less than 50 rooms. I have another account on the same server 2 without any problem. I had called Ganz to report it and they told me they could get into it so I should use mozilla firefox instead of safari. I really didn't want to load firefox so I just haven't played spree on that account. But today I did want someone else suggested - went into the arcade, played jumbleberry first and then went to spree and it loaded instantly! Hope this keeps working! Thanks everyone who offered suggestions!
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Old 07-17-2011, 09:48 AM   #16
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Default Re: Spreee was fixed NOW NOT FIXED!

I use a Mac and Safari. On all but one account, the Spree works. On that account, it won't load. I don't have as many pets on that account as some of the others, but probably have 400 items in the dock. Other accounts have more. It makes no sense.
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Old 07-17-2011, 07:58 PM   #17
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Default Re: Spreee was fixed NOW NOT FIXED!

As I am a long time clown fish owner one of our first 5 and still can not get in trying all the wonderful suggestions and knowing the helpfulness of the Ganz call center... I have resigned myself to waiting until next month to get in. As I got to the end on that one day window and got to SPREE shop it is not such a hardship just an annoyance.
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