| 06-25-2010, 07:47 AM || #1 |
Join Date: Dec 2007
| | Soccer prizes not awarded, screen freezes forever at end of game
I am SO frustrated. Last week we called Ganz because the screen was frozen at the end of the game after three goals and no prize was awarded, we had the screen UP at the time, but the rep would not go into the account to check and would not give my son a prize... he loves to play the game, but usually gets one or two goals.. we left it on until it closed itself out... she said to clear the cache, which we did, are on firefox with the latest upgrade...
. AGAIN right now the screen has three goals and it is frozen AGAIN today... it never freezes on one or two!! Just when you are supposed to get a prize!
I am going to call Ganz again now but I'm sure they will just tell me what they told me last week, there is nothing they can do...
if the game was not for a limited time or could be played multiple times a day then it would be ok but he can only play once a day and when he wins he gets no prize, what do you tell a child?
I have other accounts to play and can trade for prizes also, but he wants to win things himself, I wish they would test things better before they release them.
Last edited by Busymom; 06-25-2010 at 08:46 AM.. Reason: ,
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