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Old 08-18-2011, 12:54 PM   #71
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Default Re: kicked out of WW after sending kinzpost

Thank you CJ! Super helpful info!!!

My DH is a computer engineer and doesn't want me to uninstall the "newest" version b/c WW can't work out the patch for it since we use this computer for other things as well
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Old 08-18-2011, 03:40 PM   #72
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Default Re: kicked out of WW after sending kinzpost

Hi Lolith
Thanks for posting about this gllitch.
I am dealing with it as well --as of today after updating the flash.
No fun at all -ack!! Hugs ♥Q
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Old 08-18-2011, 04:01 PM   #73
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Default Re: kicked out of WW after sending kinzpost

View Post Originally Posted by myJbees
Hi Lolith
Thanks for posting about this gllitch.
I am dealing with it as well --as of today after updating the flash.
No fun at all -ack!! Hugs ♥Q
H Q!i my dear friend!

Aw gee...so sorry its happening to you as well. I guess the good news is that we know why - Ganz knows why - we can work around some of it and we now have great instructions on how to uninstall the latest Flash update to make it work again...what a helpful community we have here
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Old 08-18-2011, 10:43 PM   #74
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Default How to install older version of Flash

Hi all

I'm not sure where to post this, so if it's the wrong place I apologize.

As many have figured out here, the massive problems everyone is having on Webkinz World is due to an update of Adobe Flash. This is Adobe's fault, and it's not just us; it's everyone who upgraded their Flash, everywhere on anything! Ugh! I am running Windows 7 with IE 9. However, Flash is Flash so if you have the newest version it will also affect Firefox, etc.

The version of Flash that is buggy is version 10.3.183.5. You can uninstall this version and re-install the version before this, and it will make everything run right again. You have to do a few special things to uninstall Flash, though - if you just try to "uninstall" it from your computer using the "remove program" feature that is on your computer, it won't work.

Here are instructions on how to uninstall the current Flash version an then install an older, working version. This can get a bit complicated, so please have an adult do this for you. They may sound complicated but it's not as bad as it looks! The following links are SAFE and go to Adobe's site:

1. Go to http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

This will give you a screen that will ask you if it can download the Uninstall program to your computer. Say "save" and save the file to your desktop. It will be named "uninstall Flash Player"

Do not run this yet! Now......

2. Go to Archived Flash Player versions
These are the archived, older versions of Flash. Scroll to the bottom and choose version Flash Player 10.3.181.34 (released 6/28/11). This is the last version of Flash before this buggy update that's causing all the problems.
You will again get a screen asking you to "run" or "save". You want to "save" this file to your computer. When you click "save", it will show you where it will download to, so make a note of it. The name of this file will be: fp_10.3.181.34_archive.

Don't do anything with this yet.

Now comes the uninstall.
3. You have to close everything you have up running on your computer or it won't work. Close all browser windows, Yahoo messenger, AIM, MSN, all web pages, any mail programs, any games, Wordpad, off off off! Not even WI can be up! You can check to see what is running (if you want to double check) by pulling up your task manager and looking under the "applications" tab. Make sure nothing is running.

When you're sure all your stuff is not running, run the Unistaller. Go to your desktop and click the "uninstall flash player" that you downloaded there and let it do it's magic. Done? Alrighty then!

Next comes the thinking part.
4. Go back and find the Flash Files you saved onto the computer: fp_10.3.181.34_archive. It is a ".zip" file which means it needs to be unzipped because there's a lot of files in it.

Click on the file name and it'll give you a screen that says "This application may depend on other compressed files in this folder. For the application to run properly it is recommended that you first extract all files" Click on the RUN button (not the extract button) and this will take all the files out for you. Magic! Lots of files!

Now find the file that says:
5. 10_3_181_34\Flashplayer 10_3_181_34_winax.exe

This is it! Woohoo! Click on that file and there you go. Voila! The last version of Flash is on your computer.

You can double check by going to this nice page (it is safe!) that simply tells you in a few seconds what version of Flash you have:
Do I Have Flash? A test for Flash and Javascript If there is nothing listed, then something didn't work correctly.

You can either try this once more (don't forget to use the Uninstaller first!) or you can go to Adobe's site and install the buggy version if you really just don't want to mess with it any more (Adobe - Install a different version of Adobe Flash Player) You will still be able to get on the internet and see most things until you get Flash installed, one way or the other, so don't worry!

I spent a few hours reading many Geek message boards trying to find out why I couldn't just delete the old Flash and install the older versions of Flash and I hope this saves you some aggrivation!

Hugs to all
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Old 08-19-2011, 12:59 PM   #75
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Default Re: kicked out of WW after sending kinzpost

Thank you so much for taking the time to help, Sleeping Awake!!!

How kind of you!
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Old 08-20-2011, 12:54 PM   #76
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Default Re: kicked out of WW after sending kinzpost

Thanks for the potential fix, Sleeping Awake. Unfortunately, although I went through it twice, it didn't work for me. The test wouldn't recognize the installed Flash Player. Quite possible I'm having a problem because my OS is Vista.

Can't get my restore points to work since the Adobe upgrade so, unless I can find time to try a full system recovery and then reinstall everything back on my laptop, I think I'm stuck with this problem until Ganz decides to update the coding on features that aren't compatible with the newest Flash Player.

Just a word of warning to anyone else having this problem...I tried playing Farming Frenzy in my room last night while waiting for floaties. The game worked fine until it was time to start the second game. Then it had the same problem as KP. The Go Fish game, however, worked normally.

I also just did the Magical Forest dailies. Same thing now happens when I complete the star hunt.

There is no option to jump to another part of WW with the game or the star hunt so the only way out on both was closing the tab.

If anyone else is seeing other problems besides the KP one since the Adobe upgrade, perhaps we need a Critical level glitch thread cataloging all of them as Adobe Upgrade related glitches.

Cross browser testing now...Firefox has the KP glitch...IE doesn't.

Last edited by Mynoey; 08-20-2011 at 01:04 PM.. Reason: more info
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Old 08-20-2011, 01:00 PM   #77
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Default Re: kicked out of WW after sending kinzpost

Mynoey - maybe this should be re-categorized as Adobe related glitches, good point...its not just the "return to kinzpost" button for me, but also in the Star Search and I am also having trouble in the clubhouse TRs...not sure that that is about...its like I am not there.

I do think it is more than minor at this point too...

View Post Originally Posted by Lolith
Mynoey - maybe this should be re-categorized as Adobe related glitches, good point...its not just the "return to kinzpost" button for me, but also in the Star Search and I am also having trouble in the clubhouse TRs...not sure that that is about...its like I am not there.

I do think it is more than minor at this point too...
I just flagged
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Old 08-20-2011, 02:38 PM   #78
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Default Re: kicked out of WW after sending kinzpost

View Post Originally Posted by Lolith
Mynoey - maybe this should be re-categorized as Adobe related glitches, good point...its not just the "return to kinzpost" button for me, but also in the Star Search and I am also having trouble in the clubhouse TRs...not sure that that is about...its like I am not there.

I do think it is more than minor at this point too...



I just flagged
Thank you, Lolith. You might want to try doing the problem features in IE and see if they work OK there. Ordinarily, I wouldn't touch IE with a ten foot pole. There's never been a version of it that didn't have security leaks upon leaks and crashed too easily in gaming. But, right now, it's the practical work around I can see, especially for us traders. I'll keep my fingers crossed for you that IE works for the trading rooms.
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Old 08-20-2011, 02:59 PM   #79
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Default Re: Several Glitches Related to new Adobe Flash Update

Thanks Mynoey! The admins/mods changed the title for us!

Thanks for the tip about IE...I might consider trying it on my old laptop, though not sure I am willing to even try since IE was SO difficult to use!
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Old 08-21-2011, 05:14 PM   #80
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Default Re: Several Glitches Related to new Adobe Flash Update

I found a new one today.

The same problem exists when using the back or back to categories button in the WShop. Freezes, bounces back to green screen. This was while using FF. Will test later with IE.
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